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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 416 Showing 8,301-8,320 of 18,775 reviews
  • Rated 5 out of 5 stars

    Great team came to connect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went quickly and works as should, polite professional team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the unit quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Personnel arrived on time as specified and installation was fast and efficient. Great help when taking an 85" tv out of the box and installing it where it will used as the tv is quite heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tutor...Excellent..setup! Very easy to understand. Step by Step instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received excellent service. On time and removed my old 65” tv. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service dream come true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the knowledge they have and how fast they can resolve my issues. They are very friendly and can calm me down from my aggravation with my problem, making it a stress-free interaction and as crazy as the world is today they are a beautiful flower garden in the middle of a desert

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cowboy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful and gets it done right the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly,knowledgeable they moved 1 tv from one room to another hooked up my new one walked my wife and I through on how to operate everything and made sure they answered all our questions and if we were satisfied id definitely have the Geek Squad come back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was quick, neat and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service. They let us know when they were on their way, we’re quick and efficient explaining everything to us. Rachel showed us how to operate. We are very happy with purchase and sales/delivery services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took me step by step.Great job.Thanks for the help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were nice and got the tv installed once the site was selected, in approximately 30 to 45 minutes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Fort Myers team went out of their way to set up my TV for my football party..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time. Removed the old TV and installed the new one promptly. The new model was up and running in a short time. They explained the settings on tv and adjusted them to our preferences. In less than an hour they were finished and on their way. They took the packaging and the old tv. Did a nice job on the cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician set my TV great job, sound video control great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who came over to mount the TV were very friendly, professional, and competent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great attention to detail by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing the television and was extremely professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv was installed in a very short period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the agent that installed my tv. Very knowledgeable. Answered any questions I had and he made sure the clicker was working properly, Extremely professional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Done quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent is knowledgeable and answered our questions. Only thing is that he went over things quickly and we can't remember half of the stuffs. We called him after he left and he was helpful on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my entire home audio system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were on their game. Outstanding job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys did a great job, set everything up and expalined all I needed to know.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad set up and installed the tv. Very quick and efficient, but too quick They did not explain why some options were chosen over others.

    I would recommend this to a friend