Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad was quick, neat and efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent delivery service. They let us know when they were on their way, we’re quick and efficient explaining everything to us. Rachel showed us how to operate. We are very happy with purchase and sales/delivery services.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Did Wonderfully
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a wonderful, knowledgeable job even with the first tv coming out of the box being shattered on a screen corner. Got me another in a half hour and showed me features even.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two installers that knew what they were doing very happy with their installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad techs were terrific!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs were on time, very helpful and knowledgeable!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast, easy setup.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad installer knowledgeable and thorough about the setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great setup for TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend the Geek Squad for set up for TV. Done a good job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad, picked up and delivered my new Smart TV, sound bar, and some furniture assembly. They are excellent to work with and do a great job. Got everything set up, showed me how to run everything now, re-set up another TV for me, and clean up so you can't even tell they were there. It may cost you for their services but if you can't do it yourself they are the choice to make.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tecs arrived on time. Hooked everything up and showed us how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is wonderful! Great pic and color is beautiful, can’t go wrong!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Terrific Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable geek squad team as well as helpful and patient during setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
love my new bose soundbar and tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hired Geek Squad previously and was satisfied with their performance.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tech was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation tech was really nice. He answered any questions we had.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV was mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did the work fast and top notch! Very helpful in my entire set up as well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I love my new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is suburb and the install process was quick.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad installed a whole house antenna, mounted a TV on the wall, and did a great job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
ain't no way i could have set this myself-- perfec
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the techs did everything and got everything working great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
knowledgeable and quick
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.knowledgeable and quick personable easy setup highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Sound box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were wonderful and even took my boxes and deposited them in the trash. When I muted the last TV, part of the sound was still playing. Thanks Best Buy and Sony.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great sony 4k tv good buy for a movie buff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good at doing there job installing an knowing alot about the product i bought.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knew what they were doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put together my 65' tv and integrated great with the cable and xbox.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
