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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 417 Showing 8,321-8,340 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad was quick, neat and efficient!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent delivery service. They let us know when they were on their way, we’re quick and efficient explaining everything to us. Rachel showed us how to operate. We are very happy with purchase and sales/delivery services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did Wonderfully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful, knowledgeable job even with the first tv coming out of the box being shattered on a screen corner. Got me another in a half hour and showed me features even.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had two installers that knew what they were doing very happy with their installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad techs were terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs were on time, very helpful and knowledgeable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, easy setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer knowledgeable and thorough about the setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for set up for TV. Done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, picked up and delivered my new Smart TV, sound bar, and some furniture assembly. They are excellent to work with and do a great job. Got everything set up, showed me how to run everything now, re-set up another TV for me, and clean up so you can't even tell they were there. It may cost you for their services but if you can't do it yourself they are the choice to make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tecs arrived on time. Hooked everything up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful! Great pic and color is beautiful, can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable geek squad team as well as helpful and patient during setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love my new bose soundbar and tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have hired Geek Squad previously and was satisfied with their performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was really nice. He answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was mounted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did the work fast and top notch! Very helpful in my entire set up as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is suburb and the install process was quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed a whole house antenna, mounted a TV on the wall, and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ain't no way i could have set this myself-- perfec

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the techs did everything and got everything working great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable and quick personable easy setup highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful and even took my boxes and deposited them in the trash. When I muted the last TV, part of the sound was still playing. Thanks Best Buy and Sony.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great sony 4k tv good buy for a movie buff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good at doing there job installing an knowing alot about the product i bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what they were doing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put together my 65' tv and integrated great with the cable and xbox.

    I would recommend this to a friend