Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up and got it all going. Pickup all the boxes. Great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast and furious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being non-tech savvy,the geek was well worth it and explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hook up and mounting was quick and without hassles
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came to the house to install & mount our new tv were very professional. They were very polite & knowledgeable about where best to mount the tv. They were good to clean up their tools & boxes when they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Techs Jesse & Charles were very professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys knew what needed done, and got right to it. They installed a DVD player and hung a 55" TV, and Sonos sound bar from our living room wall. Very careful not to make any marks in the wall, gave us good looks at how it would look, and demo'd the TV and DVR for us. Would definitely recommend them to our friends.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job measuring and making sure the tv looked great on the wall
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, set up everything as we ask and answered any questions we had!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rehooked up our tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had hooked up our new tv and thought we did a good job, but couldn't figure out why somethings didn't quite work well... now we know! They did it right and in just a few clicks of this and that and now it is amazing! We can't believe our tv can do all it does! It felt like moving from the tv we had as kids (b&w with bunny ears) to George Jetson's spceage tv, lol! We Love it!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I happily recommend Geek Squad The guys did a great job and in a timely manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed the tv and mounting bracket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was mounted and explained everything to my 93 yo MIL !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfect placement for my big screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a corner placement for my new 65 in Sony 4K and was afraid they wouldn't be able to get the placement I wanted. Corey and Matt could not have installed it more perfectly. They were so very friendly, professional and efficient it was fun just to have them around. Corey took the time to explain and answered any and all questions I had. Love Geek Squad! Thank you! Great Job!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great, informative and efficient setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I had the Geek Squad deliver and do the set up, as on-line comments didn't always say the set up was flawless. They arrived on time, quickly assembled my 43" 4K TV, and went through the Internet set up quickly. They took the time to answer my questions and pointed out a few troubleshooting issues. Altogether worth a little extra $ to do this, overall it was a bit pricey.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my equipment was hooked and associate was very friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek sqd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to quickly and easily set up the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Super TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steven was on time, efficient, and friendly. He brought and installed the TV and made sure we knew how to use the remote. And he came on Christmas Eve, as it was a Christmas present. We were very pleased with the whole process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv, OUTSTANDING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came out was "JAKE" I can't say enough good things about him. My husband and I are senior citizens, he was very, very helpful and patient showing us how to work our new tv. By the way, we love it. He is truly as asset to best buy. These days we don't experience this kind of customer service JAKE gave us. HE WAS THE BEST!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good job delivery and installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, on time, picked up old TV. Install well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
They knew there stuff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen did a fantastic job and knew how to get it done the right way in a timely manner even help me with setting up two other devices that I bought to make sure everything in the home was working properly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
great job, but a bit overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech who came out was fantastic, he did a great job here at my house, but i thought the price was twice what it should be....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good installation for me. I would recommend a friend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
