Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad tv installed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Two installers arrived on time. They called before arriving and promptly went to work. I did not have to do a thing. They were very knowledgeable and friendly. My tv was up and running in no time. I would definitely use Geek Squad again.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very good setup service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good service excellent techs professional xxxxxxxxx
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best service ever!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony from the Geek Squad stop by to give me an estimate for a new sound system and he went above and beyond his duty! As he was looking at my picture, he grabbed up my new TVs remote and got me into my HD! I had no clue that I had not finished my set up properly myself! Anthony was great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
We love our first 4K
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best picture I have ever had even when not watching 4K content.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using a Geek made getting my new TV working a dream, rather than a nightmare
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad installed the tv and sound bar great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top quality service, knowledgeable associate, and fast professional service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great t.v.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great set up.geek squad did a great job setting up and was so worth getting
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Initial set up of new SMART TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the GEEK Squad arrived and professionally attacked my new TV. Glad to say they didn't need any of MY HELP (hahaha). They were each very efficient and I was happy to be (out of the way). I am really excited to enjoy such a clear and beautiful picture on my Samsung 43" beauty. Thanks to all. Jim
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad know their stuff.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad installed 3 T. V’s. Where in and out in no time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent - TV delivery and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 55" TV for my Dad. Being that time is precious, I had the Geek Squad deliver the TV and install it. Unfortunately the cable company did not come out on the scheduled day, yet that did not prevent the Geek Squad from going above and beyond. My dad shared that he was going to get a 2nd TV in the future, so they installed a splitter so he is ready to go when that time comes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad team were very helpful with the set-up of our TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good but missing some features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say tech didn't go through all of the remote features to insure they were working correctly. He was able to program the cox remote to turn on/off the Denon receiver but did not check if the channel or volume buttons were working. (I think it was a oversite.) I'm planning on calling Geek squad back to fit it. Other wise the tech was very customer friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad hookup was professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hooked up my satellite system quickly and efficiently
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very Satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was kept up to date on delivery through e-mails. Installers called shortly before delivery. Very polite, answered all questions, even wore foot protection as not to dirty my carpet/floor. Even called the next day to see if everything was ok and if I had any other questions. Left cell number to contact if anything was to come up. THANY YOU Joshua and Chris.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and simple to navigate. Turns on, turns on, shows picture, good sound. Added the last because I needed 50 words. Like grade school
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV delivers & installed quicky.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gentlemen were courteous & friendly and did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very prompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the team was very prompt and they were very helpful in setting up the unit.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up was smooth. No issues. Technicians answered all questions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad assisted us with a bit of the setup and answered our questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
