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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad tv installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Two installers arrived on time. They called before arriving and promptly went to work. I did not have to do a thing. They were very knowledgeable and friendly. My tv was up and running in no time. I would definitely use Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good setup service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good service excellent techs professional xxxxxxxxx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony from the Geek Squad stop by to give me an estimate for a new sound system and he went above and beyond his duty! As he was looking at my picture, he grabbed up my new TVs remote and got me into my HD! I had no clue that I had not finished my set up properly myself! Anthony was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love our first 4K

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best picture I have ever had even when not watching 4K content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a Geek made getting my new TV working a dream, rather than a nightmare

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad installed the tv and sound bar great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality service, knowledgeable associate, and fast professional service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up.geek squad did a great job setting up and was so worth getting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Initial set up of new SMART TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All of the GEEK Squad arrived and professionally attacked my new TV. Glad to say they didn't need any of MY HELP (hahaha). They were each very efficient and I was happy to be (out of the way). I am really excited to enjoy such a clear and beautiful picture on my Samsung 43" beauty. Thanks to all. Jim

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad know their stuff.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed 3 T. V’s. Where in and out in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent - TV delivery and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a 55" TV for my Dad. Being that time is precious, I had the Geek Squad deliver the TV and install it. Unfortunately the cable company did not come out on the scheduled day, yet that did not prevent the Geek Squad from going above and beyond. My dad shared that he was going to get a 2nd TV in the future, so they installed a splitter so he is ready to go when that time comes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team were very helpful with the set-up of our TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but missing some features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sorry to say tech didn't go through all of the remote features to insure they were working correctly. He was able to program the cox remote to turn on/off the Denon receiver but did not check if the channel or volume buttons were working. (I think it was a oversite.) I'm planning on calling Geek squad back to fit it. Other wise the tech was very customer friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad hookup was professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents hooked up my satellite system quickly and efficiently

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was kept up to date on delivery through e-mails. Installers called shortly before delivery. Very polite, answered all questions, even wore foot protection as not to dirty my carpet/floor. Even called the next day to see if everything was ok and if I had any other questions. Left cell number to contact if anything was to come up. THANY YOU Joshua and Chris.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value and simple to navigate. Turns on, turns on, shows picture, good sound. Added the last because I needed 50 words. Like grade school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV delivers & installed quicky.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentlemen were courteous & friendly and did a great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the team was very prompt and they were very helpful in setting up the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was smooth. No issues. Technicians answered all questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad assisted us with a bit of the setup and answered our questions

    I would recommend this to a friend