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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 421 Showing 8,401-8,420 of 18,775 reviews
  • Rated 5 out of 5 stars

    Highly skilled technicians

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with the knowledge and expertise of my installation personnel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So close to 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only gripe is the sound bar is not straight other than that I am satisfied with the overall installation. The guys were quick, knowledgeable and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers and set up guys were quick and courteous and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was knowledgeable, professional, and set up our new TV perfectly. He also was very good at explaining and assuring that I knew how to operate the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ahmed and Shaq were very attentive and kept me up to date on when they were arriving and what they would be able to accomplish. Unfortunately, since this was an reshedule, all of my components were not available but they got ahead of that prior to their arrival so - No Suprprises!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While at our home, Kyle noticed that one of our TV's was not a smart one required to provide the service we purchased. He recommended we purchase a newer model and sent his team member to bring it back then set it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job setting up my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set-up! The technicians were very friendly and professional. They answered all my questions and helped me through in how to use the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hookup on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and explained everything. Would use this team again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv to all my devices. he was very pleasant and did a excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my new LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad, was very professional and helpful in connecting my new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is fabulous! They hooked up my 2 new TVs, sound bar and antennas in no time. They came right on time, were very personable, knowledgeable and answered all my questions. Highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install - terrific work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were excellent. Knowledgeable, easy to work with, courteous, and professional. Total respect for my property, furniture, walls (install was on the second floor for a big heavy tv), and requests.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad members were excellent. They were friendly and easy to talk with. They explained everything in a way we could understand it. They did not make us feel as if they were rushing us to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the cost. This saved me hours of frustration. I would purchase this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got what I paid for so happy geeks were professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this tv.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was here actually earlier but called and let me know he was going to be. Got everything connected and showed me some of the options that I have and actually probably had and did not know. So far loving my new tv and being able to watch my blu-ray dvds. And of course all of my other dvds and vhs tapes (I still have a combo dvd/vhs player).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good Geek Squad STREAMING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GEEK SQUAD MEMBERS DID AN EXCELLENT JOB OF INSTALLING A NEW SONIS SOUND BAR ANS SETTING UP CABLE AND STREAMING CONTROLLERS. VERY KNOWLEDGEABLE AND EFFICIENT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a super job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents set up a cabinet with three glass shelves and set up a 85” Samsung QLED TV. They did a terrific job. We were very pleased. The men were also courteous and happy to answer our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best setup service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelo & Ray were so professional! had the new tv setup in no time checked and dbl checked all connected devices worked accordingly! They were by far the best techs i've ever had!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv was put together quickly and set up quickly.

    I would recommend this to a friend