Customer Ratings & Reviews

they did a great job neat and timely very pleased I'm enjoy it

The Geek Squad was prompt, effective, and answered our questions in ways would could understand.

Actually got here early! Everything setup and working smoothly. No problems.

quick and efficient set up, and they answered any questions that I had

Friendly, courteous, knowledgeable, efficient, and quick.

Bestbuy or Geek sent out 2 Men to set up my tv and stand and they hooked up my wii and blue ray but they told me the tv could not be set for a sound bar. They we,re at my house about 2 hours and charged me 199.00 for all the service they did. I looked at the tv and finally got the book out to see if I could hook up my sound bar I had on the old tv I worked on it for about 45 mins after pulling the tv and cabinet from the wall and installed the sound bar myself. I would not recommend the 2 men that came but they we,re nice.

Kyle was very professional and courteous. He knew exactly what needed to be done.

I purchased a 55" Sony Smart TV and also paid for the Geek Squad to set-up my TV. My 1st choice was an LG TV and the Sony was #2. But in the store at the time of purchase, one of my two decision questions was whether or not my 1st choice (LG) would accept my Sony wireless headphones that I had for my previous TV. He told me they would NOT be compatible with the LG, but would be for the Sony TV. At that point, I bought the Sony TV. So when the Geek guys showed up, it turns out that it was the other way around in that it was the LG that the headphones could work with. The Geek squad told me it would require me to purchase a $30-$60 convertor for the headphones. I then went to Best Buy but they no longer carried the required convertor part and that I'd have to find it elsewhere. So I tried the best I could to figure out something with using my headphones on my new TV, but it seems I now have interference on my headphones, and I never did with the TV I replaced. So, being misled in the store turned out to be a terrible unintentional mistake.

The tech set up our tv very well. We couldn't have asked for anything better.

Geek squad correctly connected my Harmony remote, Sonos speakers, Raku and tv remote to existing TV.

While at our home, Kyle noticed that one of our TV's was not a smart one required to provide the service we purchased. He recommended we purchase a newer model and sent his team member to bring it back then set it up.

The techs were prompt in arriving and very helpful and explained everything.

Nelson and Miguel were the best squad members I have ever had. I cannot thank them enough for the time and expertise they provided.They did an excellent job. Even my dog loved them I f there were 10 cars, they deserved all of them. Very satisfied!!! Very Happy. Thanks guys!!

They were very responsible and punctual, did a great job installing everything as it was expected, took care of the trash. They stay after the installation to explain everything they did but also did that before and responded all my questions, they also provided smart advice about the devices installed. The were courteous and really nice, we are really happy with the work done.

Geek makes everything work together! Well worth the cost...

They did a great job at the installation of the TV.

Both members of Geek Squad were very knowledgeable and friendly.

The agents removed our TV from the box, set up the TV. However, the TV stand was too wide for our TV stand, therefore we asked them to leave the TV on the floor. Once our stand was corrected, the second agents returned to put it on the corrcted Agentstand. Connection was done; but the VCR is not working.

On time. Polite and neat and knowledgeable. Perfect couldn't ask for more.

To get a person to install that really knows what they are doing was so valuable!