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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 422 Showing 8,421-8,440 of 18,775 reviews
  • Rated 5 out of 5 stars

    Never used Geek Squad before

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were terrific! Two friendly guys showed up and hooked us up big time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time of appointment,was friendly,and courteous. Was able to connect all equipment with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job love my new TV. The Greek squad is the only way to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had next day setup scheduled. They called the night before to verify time, called again in the morning (a little early for me but hey earlier they are at work earlier I get setup). They called 2 hours before appointment to ask if I minded if they came early. MIND!!! Heck no come on over. Courteous and professional young men. Set up and explained everything and cleaned up any mess.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Tech who came out was great...He had me up and running in no time flat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed fast!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They mounted my 55 inch tv quickly and it still works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were exceptional in every way possible. It wasn’t just their technical expertise. They were personable and we enjoyed having them in our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this done by your Geek Squad and I could not be happier with they work. They were very professional and very cordial the whole time while assembling and setting up my tv. They are the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up TV and explained all buttons on the remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Your whole team did wonderfully!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad went above and beyond to install our TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivering and installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was aware of coronavirus. pleasant, a real Geek, and did all required in a reasonable time. He removed the old TV from the wall mount I had and mounted the new TV using the existing mount. That was good because the existing mount was 4 way flexible. He also set up the 2 Comcast remotes in the room. All worked well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service..!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall I like the products I like the service. I really recommend Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy and efficient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle work with step-by-step explanation. Friendly guys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad onsite visit worked great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived as promised and did an excellent job setting up our large screen TV, surround sound, and connections to our Internet. He explained the process to us and set up our remote so that we were able to minimize the need for excess technology. Very helpful in getting everything connected quickly and economically.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tops

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gentleman who showed up very knowledgeable and quick to assemble get up and running

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs, Gage znd Steve were great. They set up our tv's and synced the remotes. They were very patient while we learned how to customize the devices to the way we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, courteous and professional. They had the 75" TV setup in less than 15 minutes! The service was well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Installed my TV with care and kindness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I keep on coming back to Best Buy is because of the wonderful people that work there. The Geek Squad that set up my TV were so kind and did a great job! Thank you so much! Sincerely, Denise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Guy was excellent, very professional, and was very courteous. I am very satisfied with Geek Squad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It working perfect with all my Sony TV notifications me when latest Geek squad and Sony TV

    I would recommend this to a friend