Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Never used Geek Squad before
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were terrific! Two friendly guys showed up and hooked us up big time
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The experience was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time of appointment,was friendly,and courteous. Was able to connect all equipment with no problems.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job love my new TV. The Greek squad is the only way to go.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had next day setup scheduled. They called the night before to verify time, called again in the morning (a little early for me but hey earlier they are at work earlier I get setup). They called 2 hours before appointment to ask if I minded if they came early. MIND!!! Heck no come on over. Courteous and professional young men. Set up and explained everything and cleaned up any mess.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Tech who came out was great...He had me up and running in no time flat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed fast!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They mounted my 55 inch tv quickly and it still works great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were exceptional in every way possible. It wasn’t just their technical expertise. They were personable and we enjoyed having them in our home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had this done by your Geek Squad and I could not be happier with they work. They were very professional and very cordial the whole time while assembling and setting up my tv. They are the best.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up TV and explained all buttons on the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Your whole team did wonderfully!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad went above and beyond to install our TV!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivering and installing TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was aware of coronavirus. pleasant, a real Geek, and did all required in a reasonable time. He removed the old TV from the wall mount I had and mounted the new TV using the existing mount. That was good because the existing mount was 4 way flexible. He also set up the 2 Comcast remotes in the room. All worked well.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service..!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall I like the products I like the service. I really recommend Best Buy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
easy and efficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No hassle work with step-by-step explanation. Friendly guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad onsite visit worked great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived as promised and did an excellent job setting up our large screen TV, surround sound, and connections to our Internet. He explained the process to us and set up our remote so that we were able to minimize the need for excess technology. Very helpful in getting everything connected quickly and economically.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tops
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman who showed up very knowledgeable and quick to assemble get up and running
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs, Gage znd Steve were great. They set up our tv's and synced the remotes. They were very patient while we learned how to customize the devices to the way we wanted.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were on time, courteous and professional. They had the 75" TV setup in less than 15 minutes! The service was well worth it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Installed my TV with care and kindness
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reason why I keep on coming back to Best Buy is because of the wonderful people that work there. The Geek Squad that set up my TV were so kind and did a great job! Thank you so much! Sincerely, Denise
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Guy was excellent, very professional, and was very courteous. I am very satisfied with Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Love Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It working perfect with all my Sony TV notifications me when latest Geek squad and Sony TV
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
