Customer Ratings & Reviews

Agents did a great job. Tv was going to be too big for space. They showed me how to modify space and I called when finished and they returned the next day. Great job.

Excellent, knowledgeable, kind service. Very patient with us.

They were knowledgeable about set up. The batteries in new remote were dead. Great that I had AA batteries. The main tech was very sharp, but seemed in a hurry to leave. He didn’t seem to want to disconnect all of sound system. Maybe not part of set up. He didn’t have needed tool to remove a cable from wall. Guess not his job and, I’m single female, so not willing to do myself. Guys very pleasant and punctual. I received much help from BB in selecting TV Fletcher and Ohanian.

The two men arrived on time. they were very helpful. Thank you for you're service

Got the hook up and I'm satisfied with the way my 3 Sony Systems works

I mixed up my reviews. This one is for the computer help I received from James. He did all my updates and got things working smoothly again. Great personality and fun to have him help and educate me.

The guy new exactly what he was doing. Think his name was Justin

definitely go for the 3.1 channel bar. sounds great and it is an attractive unit

Lam and Camille were great in getting our system up and going. A few glitches along the way that were component related, but they returned to ensure everything was working great.

The agent was great. However, he could not get our wireless head sets to work. The tv evidently didn’t have the right connections. We went and purchased new wireless ear buds and they don’t work either. If we open the ear bud charger to take out the buds, the sound on the tv goes off and only one ear bud will work at a time. We have to get this resolved so that both ear buds work and the sound stays on on the tv. Our hearing is bad.

The Geek Squad delivered and setup my new LG 55" TV quickly and linked it to my internet. He taught me some great ideas about using the new TV and gave me his card suggesting I could call him if I had any questions. He cleaned up everything before leaving. Very professional and knowledgeable.

When they arrived they were wearing protective masks They unboxed my new 65 " Samsung 65" 4 k HDTV carefully and placed it on my entertainment center after assembly of the legs and connected it to my existing components , and made sure that everything was functioning properly before cleaning up and leaving my home

The agents were so knowledgeable and very considerate

It was not the Geek Squad who set it up, but they hooked it up just have to turn set top box on then the remote.

Very pleased with the agent that installed my tv. Very knowledgeable. Answered any questions I had and he made sure the clicker was working properly, Extremely professional.

Excellent Service by Installers. Gave me much information & Directions. They Scanned for all channels. I have connection to outdoor Chimney Antenna. Nice to know how many channels are pulled in & high quality of Pictures w. Long ago installed Outdoor Antenna.

The geek squad took their time and got the foot stands to fit on our TV stand. Thanks guys.

These guys were excellent. Knowledgeable, easy to work with, courteous, and professional. Total respect for my property, furniture, walls (install was on the second floor for a big heavy tv), and requests.

The agent brought in my new tv to my apartment. They took it out of the box and set it up on my tv console. They all necessary things to get the tv ready to play all Chanel’s and showed me how to get my paid apps and how to add Apps as I needed them.

Our guy was good, however, we were mislead with regard to what he was able to do. We assumed he would put our new tv back to service as it was prior. He did - but explained that the service did not include such and basically only included the set up of the tv and plugging it in and not getting your other devices connected back to it as well.