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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 424 Showing 8,461-8,480 of 18,776 reviews
  • Rated 5 out of 5 stars

    Technician installed the receiver quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent hooked up our new receiver in a short amount of time. He then went through all of the features and showed us how to get to them. Then he went through reach item that we have hooked up to the receiver to make sure they all worked. He was very knowledgeable about the product and very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes Geek squad set it up very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a QNED 65 inch great picture and sound could be more user friendly but use the remote and learn it to find everything the TV can do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excellent and very thorough in explaining everything,was very personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money if it's not messed up. Frustrating it is so expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    am old and did not feel like setting up - guys were quick and did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was professional, complete and well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect mount.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well engineered & easy to install The Geek squad did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad setup was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary says it all. The guys were on time, courteous, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went exactly as I was promised. The tech kept me informed of the delivery progress. He was there at the designated time. Installation and set up were done as I wanted. The tech was considerate and professional. No complaints during these challenging times. Thank you! (His name is Michael.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable on there set up. Very thorough and explained how it worked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! They installed the mount and connected everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that setup my purchase were fabulous. Very nice and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Put up TV on wall looks great. They did it efficiently and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was very helpful.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his team were incredibly helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad saviors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time these guys come out to our house "there's always Somethin'" they ask how we'd like fixed beyond the primary reason for the call. They know their products, they know our equipment, they are professional trouble-shooters, and always fix our problem. In short, they've always do a fantastic job, and are a pleasure to have in our home-definitely worth every penny of $99

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installtion was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were great. they took the time to answer all our questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job, very informative on the products installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Assume!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. GEEK guys had it set up and running in less than 30 minutes. Cleaned up and on the way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV CONNECT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was on-time and quick on the setup of our TV. highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy at Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is awesome and set up with great care by Jennifer the geek squad queen

    I would recommend this to a friend