Customer Ratings & Reviews

We wall mounted a new Samsung and installation and setup was quick and easy!

Great TV -- color is really good. Had it delivered and set up and the tech I had was very precise and knowledgeable.

The TV is suburb and the install process was quick.

The installation was absolutely excellent. A tech team did an excellent job and were able to even connect up some ancient old equipment to my new TV. Absolutely recommend.

They mounted everything and connected all my devices perfectly

Got everything up and running quickly and confirmed connections before leaving.

Agent was very helpful in assisting me with the TCL assistant. Went above and beyond. His professionalism and customer care reflected excellently on Best Buy.

Very knowledgeable and friendly. Would highly recommend having them install it

The Geek squad assisted us with a bit of the setup and answered our questions

TV is fine for a third TV in a bedroom. Picture is fine, not great.

I purchased a 55" Sony Smart TV and also paid for the Geek Squad to set-up my TV. My 1st choice was an LG TV and the Sony was #2. But in the store at the time of purchase, one of my two decision questions was whether or not my 1st choice (LG) would accept my Sony wireless headphones that I had for my previous TV. He told me they would NOT be compatible with the LG, but would be for the Sony TV. At that point, I bought the Sony TV. So when the Geek guys showed up, it turns out that it was the other way around in that it was the LG that the headphones could work with. The Geek squad told me it would require me to purchase a $30-$60 convertor for the headphones. I then went to Best Buy but they no longer carried the required convertor part and that I'd have to find it elsewhere. So I tried the best I could to figure out something with using my headphones on my new TV, but it seems I now have interference on my headphones, and I never did with the TV I replaced. So, being misled in the store turned out to be a terrible unintentional mistake.

Hook up and mounting was quick and without hassles

Very professional and knowledgeable. Helped us understand how to work our new tv.

Brought my new tv, made sure it worked, and took the old one away. The physical size of the 85" tv makes it impossible for one person (me) to handle the job. Good guys.

These guys knew what needed done, and got right to it. They installed a DVD player and hung a 55" TV, and Sonos sound bar from our living room wall. Very careful not to make any marks in the wall, gave us good looks at how it would look, and demo'd the TV and DVR for us. Would definitely recommend them to our friends.

This Geek Squad team was excellent knowledgeable prompt and extremely helpful

Geek Squad installer knowledgeable and thorough about the setup.

As expected, TV was setup perfectly and quickly programmed to use our Harmony Remote.

the techs did everything and got everything working great.

Anthony was very professional and completed the job on time.