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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 425 Showing 8,481-8,500 of 18,775 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and provided good service. Out Tv was all setup when they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad was on time and knowledgeable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful. The color and resolution is positively “spot on.” I would definitely recommend this television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    installing my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fast and efficient job of hooking up my 55" Samsung TV to the Spectrum equipment. Excellent. Anthony Porco.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great for two reasons. One, TV would fit in my car and two, I could lift/move it around safely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Connect and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a fantastic job of connecting our TV and setting up the rest of our equipment. Since the TV and sound bar were being mounted over the fireplace, all of the cables had to be bundled and routed to the bookcase next to the fireplace where all of the other equipment was. The technician did a nice job of using wire ties to neatly bundle the cables over to the bookcase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, the Geek Squad staff wore face masks and provided communication at a safe distance all the while they were in my home. My tv was in-boxed and set up by the Geek Squad. Once set up, I received instructions on how to operate the tv and they setup/installed the apps I specifically needed/wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 50”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought in my new tv to my apartment. They took it out of the box and set it up on my tv console. They all necessary things to get the tv ready to play all Chanel’s and showed me how to get my paid apps and how to add Apps as I needed them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend Geek Squad for complete satisfaction with installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    knowledgeable and quick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    knowledgeable and quick personable easy setup highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony from the Geek Squad stop by to give me an estimate for a new sound system and he went above and beyond his duty! As he was looking at my picture, he grabbed up my new TVs remote and got me into my HD! I had no clue that I had not finished my set up properly myself! Anthony was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tecs arrived on time. Hooked everything up and showed us how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my tv quickly!!A+ service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have great warranties no questions asked and remain the best in our house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reset of my electronics!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was my agent and he did a great job. He communicated with me 30 mins before coming he really knew his stuff. He was very sensitive to communicate my options and if anything would be visible. He did a 75 inch tv mount, moved a 65 inch tv to a new space and mounted a new sound bar. All were well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation tech was really nice. He answered any questions we had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always ask for Nelson and Miguel!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nelson and Miguel were the best squad members I have ever had. I cannot thank them enough for the time and expertise they provided.They did an excellent job. Even my dog loved them I f there were 10 cars, they deserved all of them. Very satisfied!!! Very Happy. Thanks guys!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad was very good setting up my TV. There was a problem with the plug. He advised me what to do. He also said I could call the geek squad to finish up installation. I did this and it was completed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job delivery and installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, on time, picked up old TV. Install well done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful! Great pic and color is beautiful, can’t go wrong!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup for TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for set up for TV. Done a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy sent the 'a' team-both guys were great(sent email to their supervisor praising them) very courteous,professional,and friendly-wasted no time setting everything up then fielding my questions! Would definitely use the service again!

    I would recommend this to a friend