Customer Ratings & Reviews

The reason why I keep on coming back to Best Buy is because of the wonderful people that work there. The Geek Squad that set up my TV were so kind and did a great job! Thank you so much! Sincerely, Denise

The agents set up a cabinet with three glass shelves and set up a 85” Samsung QLED TV. They did a terrific job. We were very pleased. The men were also courteous and happy to answer our questions.

The tech did a great job setting up my smart tv and all the accessories.

on time, neat and clean. there was no question which they couldn't answer or fix

The set up my TV and got me going. They was the best.

Bestbuy sent the 'a' team-both guys were great(sent email to their supervisor praising them) very courteous,professional,and friendly-wasted no time setting everything up then fielding my questions! Would definitely use the service again!

The fellow arrived on time and quick and did a great job. Very helpful.

Seems like was set up correctly. They did not seem to want to provide any extra assistance if we encountered a problem after they left. Told us to contact the manufacturer or Best Buy??? Remote not set up to do everything, like DVR features, we still need to use two remotes. Also some questions we asked were answered incorrectly, after using the remote we found some features the tech did not know about & said it could not do

The Geek Squad set up everything, programmed all the remotes (including the ones already in use) so every remote could be used with every device, tweaked the sound, hooked up all auxillary devices and cleared away all the empty boxes. Professional, friendly, and efficient!

The guys were great overall. But at first the first guy told me he didnt have the optical cord on his truck but the second guy came and he did. They did get the cord through a tedious wall fische nicely. 5 stars on that end. They were great overall but were more in a hurry to leave. The last guy in January stayed until we had all things working. I had to figure out the Soundbar low audio after they left.

Agents delivered and set up the tv. The tv base was a little too large for the table. They obtained an alternate base for us. They installed my wireless headphones. They were efficient, professional, and courteous. An excellent and efficient job by two outstanding men.

The product we received was an excellent product and the store clerk was great to work with.

I'm very pleased with the way in which the two service technicians installed my TV and soundbar, and they fully explained how to best use the features of my new TV. I'm happy I made my purchase at Best Buy because of the knowledge of the staff member who helped me make my selection.

I had this done by your Geek Squad and I could not be happier with they work. They were very professional and very cordial the whole time while assembling and setting up my tv. They are the best.

The agents mounted my TV and it all went well. They were friendly.

Great guys, they were quick and efficient. They connected all my devices easily.

Geek squad set up and connected and programmed the remote

They set up my TV, answered my questions. Very professional

great set up for appointment time, arrival notifications, great set up explanation and adding apps I have wanted so that I don't have to sit at my computer to view!

The tech was great. He got everything hooked up and connected properly. He was very personable and I would recommend him.