Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
The geek squad was awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t say enough about how awesome the two gentlemen were that set up and explained every detail about how to operate the Sony 65” TV. These guys were very professional and took the time to answer our questions and made sure we were able to operate the TV. THANK YOU!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tech Service installed TV Well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service by Installers. Gave me much information & Directions. They Scanned for all channels. I have connection to outdoor Chimney Antenna. Nice to know how many channels are pulled in & high quality of Pictures w. Long ago installed Outdoor Antenna.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Gio is the BOMB!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gio was super fantastic. Great to work with. Very professional. Very knowledgeable about the product.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good geek squad work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job of setting up my new tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team came early and were very helpful and informative. They promised to get the missing parts ordered through the store. They moved and connected everything. Very courteous and efficient,
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad, picked up and delivered my new Smart TV, sound bar, and some furniture assembly. They are excellent to work with and do a great job. Got everything set up, showed me how to run everything now, re-set up another TV for me, and clean up so you can't even tell they were there. It may cost you for their services but if you can't do it yourself they are the choice to make.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set everything up and got it all going. Pickup all the boxes. Great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Avery of the Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Avery arrived right on time as usual and expeditiously set up our new smart tv while my husband convalesced near by. He was ever so kind and respectful also.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Knew what they were doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Put together my 65' tv and integrated great with the cable and xbox.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed the tv and mounting bracket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv was mounted and explained everything to my 93 yo MIL !
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Informative, knowledgeable, patient. The Geek Squad member who installed my tv and showed me how to run displayed all these traits.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
love my new bose soundbar and tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have hired Geek Squad previously and was satisfied with their performance.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv and sound bar installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Xavier was outstanding he kept me informed on my install evan after the store fell short on the promise. I was able to talk to Xavier even before he arrived at my house. He did an outstanding job. He is a very good associate.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had two installers that knew what they were doing very happy with their installation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Initial set up of new SMART TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All of the GEEK Squad arrived and professionally attacked my new TV. Glad to say they didn't need any of MY HELP (hahaha). They were each very efficient and I was happy to be (out of the way). I am really excited to enjoy such a clear and beautiful picture on my Samsung 43" beauty. Thanks to all. Jim
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Terrific Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable geek squad team as well as helpful and patient during setup.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and professional. Spent time helping me understand the new tv. Five stars
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Associate
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All my equipment was hooked and associate was very friendly
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv, OUTSTANDING!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech who came out was "JAKE" I can't say enough good things about him. My husband and I are senior citizens, he was very, very helpful and patient showing us how to work our new tv. By the way, we love it. He is truly as asset to best buy. These days we don't experience this kind of customer service JAKE gave us. HE WAS THE BEST!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek sqd
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to quickly and easily set up the tv.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
