4th of July SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 426 Showing 8,501-8,520 of 18,776 reviews
  • Rated 5 out of 5 stars

    A setup shout out......Thanks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, no problems with the setup. G Squad demonstrated all the functions & then cleaned up the packaging. G Squad even hauled away the dead unit. THANKS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and On Time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and on time. recommendations were helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service very professional I would recommend for anyone

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was great except the headphones are not connecting with the TV. Would like a follow up to get them connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55" TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee did a very good installing the TV. when checking out TV, he noticed some white spots in the screen, said it was a bad TV, got another one. Nice job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome appliance, looks good and works great. Easy to use, great purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installer did a good job Too many words that are not necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Things went very well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In store sales person explained set up in detail thanx

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service. knowledgeable and friendly guys. know what they are doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought they did an excellent job with the replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BRAVO ZULU Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new 55" TV...Picture is great, and Jesus set it up for me in an efficient and timely manner

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did an excellent job mounting my tv outside on my back patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job mounting my TV and surround sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did a great job mounting our TV and our surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do all the work and you get to enjoy a beautiful setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experirnce

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent set up our tv quickly. He was very knowledge about linking it up with our other devices. He was very helpful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Justice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do exactly what you want them to do help better the tv performance and less heat from it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geeks!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was wonderful. Professional, nice and knew what he was doing. Highly recommend “Geek Squad”. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed tv .

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did an awesome job and answered all our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This player is great. It is easy to operate and does what I bought it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. These guys are very knowledgeable and very good at what they do.

    I would recommend this to a friend