Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Home setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs unboxed and setup my TV with care and speed. Placed TV on stand. THX Geek Squad
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Fast and furious
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being non-tech savvy,the geek was well worth it and explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A+ Delivery and install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate Dustin’s delivery and installation A+
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did a good job Too many words that are not necessary
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV was mounted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did the work fast and top notch! Very helpful in my entire set up as well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
very good setup service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good service excellent techs professional xxxxxxxxx
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Above and beyond!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Rocks! - Totally impressed with the thoroughness of our install. The guys went above and beyond, hooking up our soundbar as well. Spent time training us and making sure all was good before they left! Much appreciated!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad installed my TV quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and it all went well. They were friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great sony 4k tv good buy for a movie buff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very good at doing there job installing an knowing alot about the product i bought.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rehooked up our tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had hooked up our new tv and thought we did a good job, but couldn't figure out why somethings didn't quite work well... now we know! They did it right and in just a few clicks of this and that and now it is amazing! We can't believe our tv can do all it does! It felt like moving from the tv we had as kids (b&w with bunny ears) to George Jetson's spceage tv, lol! We Love it!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad installed the tv and sound bar great
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job measuring and making sure the tv looked great on the wall
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a good installation for me. I would recommend a friend.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I happily recommend Geek Squad The guys did a great job and in a timely manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional, courteous, and conscientious.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad all the way!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with the service provided by Geek Squad. I was contacted several times to let me know when he would be arriving. Very considerate. The young man who installed my TV and Sound Bar was courteous, efficient, knowledgeable and patient with all my questions. Top notch service. Thank you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were on time, set up everything as we ask and answered any questions we had!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
great job, but a bit overpriced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the tech who came out was fantastic, he did a great job here at my house, but i thought the price was twice what it should be....
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 1 out of 5 stars
Dissatisfied when delivery/install was cancelled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new Samsung television and sound bar, purchased 3 weeks ago and scheduled for delivery and installation TODAY was abruptly cancelled (both the delivery and the installation) just 2 hours before they were supposed to come. I called to find out why this happened. I was repeatedly put on hold, then after approximately 15 minutes of waiting, the call was dropped. I then went to the Best Buy store where I purchased them, and the salesman could not answer questions as to why this happened. He sent in a request, and said someone would contact me later in the day. 4 hours later, a person from BB called and said they were "working on it" but could not give me any reason why my delivery and installation was abruptly cancelled today. To say that I am befuddled, confused, frustrated, is beyond explanation at this point. We had been waiting for this delivery and installation for weeks. At BB, the left hand does not know what the right hand is doing. I am now believing I am going to have to wait even longer for something that should not have happened.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 4 out of 5 stars
Remotes coordinated by Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad correctly connected my Harmony remote, Sonos speakers, Raku and tv remote to existing TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
