Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very pleased with the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We could not be more pleased with the man from the Geek Squad who came to deliver and hook up our new 55" Samsung TV. He didn't mind answering our many questions. He was fast and efficient, polite and well-mannered. I highly recommend the Geek Squad to insure your hookup is done correctly. I could tell he knew exactly what needed to be done as he progressed through the process.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service and Know-how
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician called when he was on his way, arrived on time. Set up was quick,and he explained every thing. Removed old tv and cleaned up all packing material!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys that installed were great, very knowledgeable and helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Installed OLED tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an easy install and took away old TV. Everything went well but they were a little rushed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek set everything up and spent time showing us how to use control s How
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was very good setting up my TV. There was a problem with the plug. He advised me what to do. He also said I could call the geek squad to finish up installation. I did this and it was completed
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Best Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad of Daniel & Austin were terrific. They set up our tv and connected all of our components. They answered all our questions and made sure that we were satisfied with everything before they left. Very friendly too!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsungs Best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were kind, caring and very knowledgeable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Grant and Luke were great. They were very knowledgeable at all tasks on hand. All the questions I asked were answered by both and I truly appreciate that.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Professional,knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good communication and on time for appointment. Quick Install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, professional, and set up our new TV perfectly. He also was very good at explaining and assuring that I knew how to operate the remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Came on time, cleaned up and gone NICE JOB.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.USE these people well worth the $ spent. very happy with the job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and polite!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV and receiver were installed and setup expertly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent installed my TV and showed me how to operate it.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were great and had such patience with us learning to operate
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding and professional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed tv and sound bar. Great work by Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs, Gage znd Steve were great. They set up our tv's and synced the remotes. They were very patient while we learned how to customize the devices to the way we wanted.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job on the installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was done smoothly and professionally. Great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad team did an excellent job to install my 65" TV. They helped me to install and navigate the new TV software and remote.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did everything to standard good service and replacement
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend