Customer Ratings & Reviews

loving on the results and ease of happening but would have appreciated a return on follow-up questions that were texted and voicemailed

Installer did a great job. Left everything neat and clean when finished.

The Geek Squad rates a 10+ from us. They arrived on time, set up everything to our satisfaction, explained what they were doing along the way, made sure we knew how to operate each thing. They went back over each thing again just to make sure we understood and then patiently waited as we operated everything. They cleaned up after themselves and left the place spotless.

GEEK SQUAD MEMBERS DID AN EXCELLENT JOB OF INSTALLING A NEW SONIS SOUND BAR ANS SETTING UP CABLE AND STREAMING CONTROLLERS. VERY KNOWLEDGEABLE AND EFFICIENT.

The Geek Squad were very professional delivering, connecting, and setting up my TV. They were a pleasant, fun, and knowledgable group. They accomplished the setup of the TV and programing of the remote quickly and efficiently. Since the installation I had an occasion to contact them about an issue with the TV. They solved that issue quickly and efficiently as well.

Cole Payne kept me informed as to his arrival ETA, arrived ahead of schedule, performed the install quickly and completely to my satisfaction. Best Buy (GeekSqad) should be very pleased to have such a great employee!

Agents helped to get Fire stick to work. I had tried several times and they showed me what they did. It even took them longer than they thought with the age of my tv but they took care of it and I had streaming in minutes.

The team came early and were very helpful and informative. They promised to get the missing parts ordered through the store. They moved and connected everything. Very courteous and efficient,

The agent is knowledgeable and answered our questions. Only thing is that he went over things quickly and we can't remember half of the stuffs. We called him after he left and he was helpful on the phone.

Enjoy the fine picture. Comes with so many features than I expected.

The agent took down 42’ wall mounted TV and replaced it with new OLED 52’ TV. The old TV was wall mounted inside cabinet with very close tolerances. To remove it you have to angle it and pull it out until you are pasted the doors and then straighten it out. It works perfectly, only the Geek Squad could have done it correctly first time.

Geek squad was efficient and very knowledgeable with questions asked

My tech expert was the best...very thorough and set up my you tube TV

The techs were efficient and knowledgeable. Excellent job

They hooked up my tv very nicely and in a professional manner.

Set up TV and got us cable upgrades on box. Very helpful.

I had BB deliver and setup my tv. It sits on a tv stand and took about 20 minutes total. The 2 guys were great! It was hard to schedule an appointment that worked with my schedule and if I wanted a Saturday I would have had to wait a month. I would highly recommend.

The installation was absolutely excellent. A tech team did an excellent job and were able to even connect up some ancient old equipment to my new TV. Absolutely recommend.

The geek squad ( Todd) did a great job of connecting and setting my tv up.

The installer was very knowledgeable and explained everything in detail.