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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 431 Showing 8,601-8,620 of 18,775 reviews
  • Rated 5 out of 5 stars

    Beautiful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the TV 3 weeks. So far it’s great. Beautiful picture and sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geel Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was installed and set up. He also gave me instructions on use of my remote control. I was very happy with everything he did for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually got here early! Everything setup and working smoothly. No problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came out in a timely manner and they were very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV’s and connected all my devices. They were very courteous, friendly and cleaned everything up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech set up our tv very well. We couldn't have asked for anything better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy new exactly what he was doing. Think his name was Justin

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great setup job, very neat and responsible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very responsible and punctual, did a great job installing everything as it was expected, took care of the trash. They stay after the installation to explain everything they did but also did that before and responded all my questions, they also provided smart advice about the devices installed. The were courteous and really nice, we are really happy with the work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely use Best Buy for all my major appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rules !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good agents. Great install and lots of information

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivered and set up as promised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't need to do anything. Two men brought TV and Stand to the house, set up the tv stand, and then set up the TV. They did so without any reason to be concerned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install was flawless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Polite and neat and knowledgeable. Perfect couldn't ask for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for an excellent job. Please fix sound sync

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was quick and efficient. Guys were knowledgeable and helpful and had things up and running quickly. Still wish the sound and picture were in sync all the time. Would make for a much easier watch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connection of 55 inch Sony Bravia

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agent took the television out of the box, attached the stand, and connected it to whatever was necessary to make it work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation professionally installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad professional Oscar Hermina-Tosado installed the TV and attached all the attachments. He was excellent, courteous, and professional. He explained the features of the TV and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service installing TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was very professional and courteous. He knew exactly what needed to be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad RAWKS!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not tech savvy. My “Geek” was funny & explained everything about my TV & DVD player. He showed me how to use everything and incredibly I didn’t feel overwhelmed with information. I’m not good at reading manuals. Totally worth it to have him come bring everything here, set it up, & show me how to use the remotes, & I think the microphone to change channels is so cool!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    got the hook up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the hook up and I'm satisfied with the way my 3 Sony Systems works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our guy was Good

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our guy was good, however, we were mislead with regard to what he was able to do. We assumed he would put our new tv back to service as it was prior. He did - but explained that the service did not include such and basically only included the set up of the tv and plugging it in and not getting your other devices connected back to it as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    75 TV & Sound bar.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Showed up on time. Setup the TV and sound bar in about an hour and a half. Connected Dish, sound bar plus a blu ray disc player and got everything going.

    I would recommend this to a friend