Customer Ratings & Reviews

The geek squad professional Oscar Hermina-Tosado installed the TV and attached all the attachments. He was excellent, courteous, and professional. He explained the features of the TV and answered all my questions.

The two guys were efficient, knowledgeable, and personable. Great job!

I commend the service crew who installed my tv. They did a good job

Great Service! Glad I took the TotalTech option! They arrived at an excellent time and quickly completed the tasks of unboxing & setup of my new 75" TV. They were very informative and pleasant to work with. Great job guys! Thanks

Geek squad the way to go! Fast and very efficient definitely will use again

Very good two man installation crew showed up to install. Job well done.

Agent was very helpful in assisting me with the TCL assistant. Went above and beyond. His professionalism and customer care reflected excellently on Best Buy.

Great buy, I would definitely recommend this to anyone in the market for one!

Connection completed by tech. Demonstrated how to navigate channels.

Hooked up our new television and set everything up.

My purchased tv was connected in a quick manner. The technician was very friendly and answered any question I threw at him. I set up the tv myself and could not connect it. So to have someone come and connect fairly quick was wonderful. I tried to google how to connect but am not at all tech savvy.

What a great experience! They came in with our new TV, unwrapped it and carried it up a flight of stairs. They set it up and showed us the basics of operation, left with all the packaging so no clean up or disposal for us! Quick and easy. Love this service!

The geek squad was professional and connected all my devices. The service was seamless

Robert was fantastic. Set up was fast and efficient. He walked me through everything. Kind and respectful. And I asked a lot of guestions. I would give him 100 stars if I could. What a gem,

The man who installed did a great job setting it up. I didn't get a manual with it to explain how to trouble shoot or how to use the remote that came with it.

They were on time, knowledgeable and hooked up my set up without issue.

Jaycell and Leonard did an excellent job installing and setting up my new TV. Their prior appointment caused them to run late for my appointment, but they still came by and stayed late to complete the set up. I am very pleased with their work.

The techs called before arrival and were on time in the window I was given. They both wore masks and shoe covers. Very professional and polite. They unpacked the tv and took the box and packing material with them on departure. Very pleased with the service!

Excellent service, very knowledgeable about the TV brand, paired it with the new soundbar at the same time, connected up my DVD player, and showed me how to use everything together.

Excellent service, on time and very helpful. I would highly recommend