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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 434 Showing 8,661-8,680 of 18,776 reviews
  • Rated 5 out of 5 stars

    My advice - let the Geek Squad hook it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about setting up my new TV myself but frankly, I'm retired and I just didn't want the hassel. The Geek Squad comes in, they're friendly, they hook everything up all nice and neat, and then they explain everything so it's nice and easy to operate. Sign me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    roku installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service man, made it very easy to understand the workings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was both efficient and helpful. He answered various questions for me. He explained how the new set was different from my old one. Both accommodating and pleasant. That is so hard to find these days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad were polite, friendly, & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in the new TV & took away the old one, then worked to set it up and answered all my questions about devices and my broadband options coming to my area. They explained the new visual clarity I could expect and were very helpful as I am not very tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sharp picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the sharp picture and vivid colors. Great views from any angle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very friendly and knowledgable . learned a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avery of the Geek Squad Rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery arrived right on time as usual and expeditiously set up our new smart tv while my husband convalesced near by. He was ever so kind and respectful also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted the TV well where needed when asked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very speedy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad installed in a timely manner and were very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and setup!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys took my old tv and hooked up my new one with my existing devices with no issues. My WIFI that day was really slow but they were very patient and took time afterwards to go through the setup and usage. I highly recommend the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation completed by very knowledgeable techs, they were great in explaining how the remote functioned.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up time was short and easy. Then showed me how to use it all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service for a non-technical guy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My technician was great. He went above and beyond what we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv easy to set up and get going. Sound and picture great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and courteous technicians set up my new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this phone, perfect size, easy to set up. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It went great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv setup went great, and I learned some of the features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, courteous and professional. They had the 75" TV setup in less than 15 minutes! The service was well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks were knowledgeable and very helpful in explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product and service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    technician did a professional job of hooking our new tv up

    I would recommend this to a friend