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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 436 Showing 8,701-8,720 of 18,776 reviews
  • Rated 5 out of 5 stars

    Friendly and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and Chris did an excellent job. Worked together well. Very thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great INSTALL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very professional great work looks perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The experience was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time of appointment,was friendly,and courteous. Was able to connect all equipment with no problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome set up!! They explained everything so well!! So nice!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Problem with them 1st.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st Geek Squad came and did not set it up right had problems with the TV remote. 2nd. time was better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed my old tv from the stand, installed and setup the new tv. They connected to the internet, setup on my all in one remote. They were extremely punctual, professional, courteous and very respectful of our property.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    connected tv and sound bar. Great job the geek squad did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oled tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    installed tv and instructed on operation very helpful also helped order soundbar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely reliable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend the Geek squad. He arrived on time and did great work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great. Mounted on wall and picture is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price/

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in about thirty minutes by Geek Squad. Very easy to opperate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a new smart 4K TV delivery and install, the tech was absolutely great, the next day the TV started to randomly malfunction, he came back a second time to install new software and updates, that didn't work. He spoke with the store manager and organized a replacement without any prompting, came back a third time and set up the replacement TV, which works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional and thorough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had the Geek Squad set up a completely new entertainment system and transfer the existing system to the fitness room. Very professional and patient throughout the entire process. They ensured that everything worked, and walked you through the finished system so that you understood how everything worked. Super value and no frustration for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service. They installed the TV quickly,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also gave me tips on how to get the best out of my TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great prompt service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    on time and resolved my problem and explained how to use my new equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great hook up job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job hooking up our new TV. Very knowledgeable guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Did a Great Job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents handled everything perfectly and the TV and soundbar work together seemlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They showed up on time and placed the items where

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They placed all the items exactly where I wanted them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great job

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job installing and delivering as promised.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great set up and timing and the service was great and on time

    I would recommend this to a friend