Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
quality service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andrew and the other gentleman were outstanding, They were on time. very nice young men. made me feel like a valued customer. which is rare in today world. They programed the tv for me. The service was first class. thank you geek squad , you are the best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a unique squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents when above and beyond, I was request TV for table top but item was to large Tech had an additional wall mount on their truck, Wow what a difference.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space we have in this refrigerator compared to our last fridge. We buy all our appliances from Best Buy and will definitely keep buying from them. Love how the geek squad is so attentive and very friendly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
When you want it done right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent took down 42’ wall mounted TV and replaced it with new OLED 52’ TV. The old TV was wall mounted inside cabinet with very close tolerances. To remove it you have to angle it and pull it out until you are pasted the doors and then straighten it out. It works perfectly, only the Geek Squad could have done it correctly first time.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric was both efficient and helpful. He answered various questions for me. He explained how the new set was different from my old one. Both accommodating and pleasant. That is so hard to find these days!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.connected tv and sound bar. Great job the geek squad did
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Josh and Jason the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh and Jason were great in both set up of tv, programing it with my wifi as well as "educating" me on the tvs many capabiliteis..highly recommend the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed my old tv from the stand, installed and setup the new tv. They connected to the internet, setup on my all in one remote. They were extremely punctual, professional, courteous and very respectful of our property.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect perfect set up! Very educated tech support! Made my purchase seamless!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
no problem great installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.your representatives were very professional and did a fine job in installing my tv on the wall
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up my tv very nicely and in a professional manner.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the absolute best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service with the install of out tv!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job. set up fast and friendly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad sent someone else they contract
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My purchased tv was connected in a quick manner. The technician was very friendly and answered any question I threw at him. I set up the tv myself and could not connect it. So to have someone come and connect fairly quick was wonderful. I tried to google how to connect but am not at all tech savvy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV instaiiation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installer did a great job. Left everything neat and clean when finished.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
connecting all the right dots
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.loving on the results and ease of happening but would have appreciated a return on follow-up questions that were texted and voicemailed
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad rates a 10+ from us. They arrived on time, set up everything to our satisfaction, explained what they were doing along the way, made sure we knew how to operate each thing. They went back over each thing again just to make sure we understood and then patiently waited as we operated everything. They cleaned up after themselves and left the place spotless.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Did very well.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was for the purchase of my TV Very good service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very pleased!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were very professional delivering, connecting, and setting up my TV. They were a pleasant, fun, and knowledgable group. They accomplished the setup of the TV and programing of the remote quickly and efficiently. Since the installation I had an occasion to contact them about an issue with the TV. They solved that issue quickly and efficiently as well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my tv quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agents delivered my tv and connected everything very quickly! The gentlemen were very friendly and professional. Very happy with the service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
