Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Qled 90 55 inch Beautiful screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was great.Help me with the new computer I bought to.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
I appreciate the 30 minute call upon arrival.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an amazing job mounting the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job. Setting up and explaining operation of our new tv.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Delivery and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very satisfied with the men who installed our TV's.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good people/good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad scored again! I use their services regularly for the service & maintenance of my devices. This was for installation of a new, large TV. They were timely, professional, knowledgeable and carefully considered any questions or help we needed.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Informative, knowledgeable, patient. The Geek Squad member who installed my tv and showed me how to run displayed all these traits.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job installing my equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Louisville Geek Squad Top Notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent group of best buy employees who assisted me with the audio / visual nuances for my new TV. The surround sound system and even recommended a new Apple TV to add which I have thoroughly enjoyed. It was an exceptional group with polite attitudes and helpful and comforting spirits.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Features explained.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't put it on the wall but the techs did a great job installing it and going through all the features. On this set with the Art mode it was nice seeing how to work it rather than trial and error getting it to work. Highly recommend.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad arrived on time, and had everything needed to setup and install our new system!! Very Professional and polite. They explained everything as they did it, so we knew what they meant. Answered all our questions too. We'll always use Best Buy and Geek Squad for our future needs. Highly recommend their products and services!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Cool Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Talk about experienced installers. These guys are awesome.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV -- color is really good. Had it delivered and set up and the tech I had was very precise and knowledgeable.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, efficient with the setup, and walked me through operating the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was awesome and set up everything and cleaned up after himself
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Anthony did an excellent job installing our TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can always depend on Geek Squad to do a nice job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Everything worked out great. Very quickly.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tech got in, got out within 20 minutes, easy-peasy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys really knew what they were doing very professional
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
friendly, efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys showed up on time, were friendly, and knowledgeable, set tv in position I wanted it and set up with no problems.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend the geek squad to do the installation and setup. The team did an amazing job and took the time to teach us the basics of the system. They were on time, confident, courteous and very informative.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that came out to install my new tv were awesome. They took the time to set up my tv just the way I wanted it and made sure I understood everything I needed to know before they completed my install. I would highly recommend letting Geed Squad install any new device purchased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend