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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 18,775 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent resolution & color. The TV is Very easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad the way to go! Fast and very efficient definitely will use again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came to my house and installed the stand on my 65" tv and installed my roku . They also updated both products and waited to see if everything was working perfectly. They were very courteous and knowledgeable. Best decision to have them come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reveiw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, knowledgeable and hooked up my set up without issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer was a real pro!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the salesperson had not included everything on the work order. The installer immediately got on the phone, got permission to do the entire job...and got busy. Further, as I'm not very tech-savvy, he spent the necessary time to teach me the basics of using my new system. He was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and good job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered as advertised and quickly installed. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joel is a GREAT TECH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joel not only set up all my equipment but the entire area was kept clean while he worked. He was patient in explaining how to use all my new tools and made sure I could operate them before he left. He even called me to make sure I was comfortable with using everything and if I had any questions. Great guy and conscientious in everything he did!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, on time and very helpful. I would highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, I would definitely recommend this to anyone in the market for one!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    no title

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the new works were connected successfully except activating the apps. Problem was said to be with Xfinity router. Was unable to reconnect my old receiver/amplifier and related components. That was disappointing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad Set-up Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG TV was carefully installed and in record time was connected to my network by an experienced and personable Geek Squad agent. Well done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a wonderful job with the delivery placement of this TV, it saves me so much hassle to let these nice people do this. Had a little issue with this item and the techs went over and above what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They put on little booties! Very nice and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech quickly and professionally installed the tv. He explained everything in layman’s terms and was very courteous. Highly recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS = Great Service :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad called ahead to let me know they were running a little behind but still made it within the appointment window. The delivery and install went smoothly and the I was instructed on using the remote without a problem. Very pleased with the service and Roku TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My advice - let the Geek Squad hook it up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought about setting up my new TV myself but frankly, I'm retired and I just didn't want the hassel. The Geek Squad comes in, they're friendly, they hook everything up all nice and neat, and then they explain everything so it's nice and easy to operate. Sign me up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job fitting in our 75 inch tv.. you're the best!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good people/good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad scored again! I use their services regularly for the service & maintenance of my devices. This was for installation of a new, large TV. They were timely, professional, knowledgeable and carefully considered any questions or help we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch installation from Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach, the technician, did a super job of installing and mounting our TV and then connecting to all of our other devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech came and setup tv and hung it on the wall! IT LOoks great

    I would recommend this to a friend