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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 440 Showing 8,781-8,800 of 18,776 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV’s and connected all my devices. They were very courteous, friendly and cleaned everything up when they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every $. To have them. Professional helpful. And extremely patient

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grayson did a great job dealing with getting the stand setup on this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was prompt and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Geek Squad service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time , polite , efficient . Explained clearly use of new remote .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Third Party Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job in assembly and set up of TV Furniture and 2 Large TV's with Stands. Team of 2 Technicians was outstanding in all areas. Both TV were programmed and tested upon completion. I even got a Tour of TV's capabilities. Great Job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job! Fast, professional and seemed to be very well trained.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the two gentlemen installing this TV were very professional and knowledgable. explained all features to senior citizens in language we could understand!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    set up new TV and equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were wonderful, very nice and polite and quick workers. They answered my questions and went about their work. I still have some questions, but I was a little overwhelmed with all of the information. I will get it worked out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went above and beyond and exceeded all expectations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He Was Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my Geek Squad guy opened the TV the screen was cracked. He said not to worry he would get another. He drove over 2 hours to get the replacement. Then he made sure I knew everything about my new TV and how to operate it and get the best sound from my existing sound bar. He Was the Best Geek Squad installer I have had to date (and the other guys were very good).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awsome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Click,need had set it all up for our viewing choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very impressed with the two men that set up my large 75" TV. They hooked everything up, explained some questions that I had, removed all the boxes and put them away for me as I wanted to keep them, no mess no fuss-just an extremely professional job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a GREAT install on new Smart TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent very successfully removed the old TV and installed the new one. Helped with set up of streaming services and connection to cable. Very pleasant person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men were knowledgeable, on time,quick and cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a super job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did a wonderful job with the delivery placement of this TV, it saves me so much hassle to let these nice people do this. Had a little issue with this item and the techs went over and above what I expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech team from Best Buy mounted my new 75 in LG TV perfectly. They came right on time and worked fast. They hooked up everything and explained all the important stuff before leaving. Very friendly and courteous tech team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike from the geek Squad was very knowledgeable and physically capable of providing the services we needed. He was able to not only able to set up our Television, he was able to answer all of our questions. He was a pleasure to work with, very respectful and concerned for our well being and safety.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install of 28 inch LG TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GS installer was prompt, personable, and got the TV up and running quickly. He answered nearly all of our questions accurately and with the sense that he knew what he was talking about. He was honest about the limitations of a TV of this size that is also not "smart." The latter status can be changed down the line.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv to all my devices. he was very pleasant and did a excellent job.

    I would recommend this to a friend