Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Set up tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my tv. I need to get more work done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Staff set everything up and were professional I would recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD - GREAT!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys did a great job!!!! Very helpful in explaining the new set up!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad was quite capable at helping instal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very thankful that the Geek Squad set this up as my mantle was very tight and they had to use screws in the mantle to hold the whole thing together.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came to set up our tv were fantastic
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great for two reasons. One, TV would fit in my car and two, I could lift/move it around safely.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Aaron and William did an excellent job!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aaron and William of the Geek Squad, connected all of our devices, including relocating the speakers and adding the subwoofer, to the receiver and organized the devices in our cabinet. They were efficient, courteous, professional, and pleasant. We can't praise them enough! They were great!!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good fast neat work.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Changed setting too make a better picture. Very good
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is a truly BEST BUY!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We chose an LG Oled 65” from Best Buy which was too big and too heavy for us so Geek Squad installed it in , quite literally, a heartbeat and we are thrilled with it! Couldn’t be happier !!!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
these guys are great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.want it set up correctly then i advise you to spend a few dollars more.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was quick and efficient. Explained how to work tv and made recommendations.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed and mounted my tv's and soundbar. Also they had to troubleshoot connecting the soundbar to tv. But they didn't quit or give up. They stayed until the problem was fixed. That's what i call dedication. Thank you.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two employees were professional, friendly, courteous and knowledgeable. They wore a face mask & shoe covers. They set up my tv quickly & showed me how to use it. I was very impressed with the service. They were very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who installed our new Samsung Tv were very efficient and quick. They were friendly and made good representatives of Best Buy.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mr.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech set everything up exactly as we wanted and gave us an excellent tutorial. He made sure we understood everything we needed to know. We were very pleased with the service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad tv installation & set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys were very efficient in delivering and setting up the tv. They removed old tv, too. No mess left - they took away all packing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is always great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sky and Tom were great. Came in, mounted wall bracket, installed tv and even had an audio adapter that I didn't realize I needed for some old headphones. They cleaned up and were gone in no time! Very efficient. I've used Geek squad for all my tv installations and every time...flawless.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Solid product. Easy to use. Intuitive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a definite step up from my original Apple TV which quit after about three years. The remote is tiny, simple and amazing. Scrolling is simple and the touch pad is accurate. This product makes it easy to resume viewing a show or series if there is a break because you step away from the TV. That's the biggest improvement from the old model. It's good stuff.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were great. Did a wonderful job setting up the new television
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a great job of setting up our tv. They arrived on time, were very pleasant, and went right to work. After they installed our new tv on the existing stand, they took time to set up the remote and explained to my husband how to use it. We were very pleased with the services provided to us by the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
