Customer Ratings & Reviews

Daniel came out to set up our TV and to hook it up to our antenna that we had previously purchased plus other components we had purchased from Best Buy in February. Mike was with him and helped with the setting up of everything. Both were very knowledgeable and professional! I would highly recommend them for anything that needs to be installed or worked on!

They explained the operation of the tv. They were fast and through.

the agent was excellent. He installed the TV quickly.

Give these guys a raise! They were friendly, knowledgeable, on time, and careful with the TV and my equipment. Connected the new TV to my existing equipment, helped me get a feel for the remote, and even had helpful suggestions for the optimal settings on my new TV!

The agent was great. The TV he installed did not have a port I needed, but he suggested a work around. Haulted out the old TV with some effort, something I could not have done. He was personable, and he was very knowledgeable.

Geek Squad arrived on time, disconnected my older TV, took it to another room, and installed the new Samsung TV. They explained how to use the new remote, and answered all questions I had. I would highly recommend them for your installment needs.

Geek Squad agents setup my TV, BluRays and made all connections quickly. They also established all logins with my various streaming providers and stepped me through the basic functions, answering all questions on how use the new equipment. They provided first rate professional services and left no mess behind.

Great fast professional people. Would only have them to an install.

The Geek Squad arrived took down my old TV and asked where I had the new one. I said I thought they brought it. They departed. TV arrived later in the day by delivery service. Disconnect was between Best Buy delivery service and connection crew. A day or so later Geek Squad returned bt they advised that they were only there to connect the wires. A different crew was to hang the TV. First I had heard of two different crews. They said that they knew how to hang it but truck did not have a kit to do so. Apparently it boiled down to the correct size bolts for the back of the TV. Geek Squads were friendly and cooperative. The final visit hooked up the TV and showed me a screen for an order number from DIRECTV. I called DIRECTV filled in the order number and still no DIRECTV. Sent message to LG support. They asked for a photo of the screen which I sent. Then silence. Pinged them twice more but no response. Called DIRECTV who worked with me on the phone going through the LG TV options but nothing made it work. They are sending out a technician.

They came out and set up our 85 inch tv did a great job

The technician was very knowledgeable and very fast. we were very happy

I am a techno-phobe or better yet a techno idiot who has a hard time doing the most fundamental set ups for electronics . So when I bought my new TCL 55" UHD Roku smart tv I didn'y hesitate to have the Geek Squad to install it . They did a fantastic job setting it up and teaching me how to use the controls . I am more than satisfied !

They cane a set up tv. Basically turned it on. Only spent time to explain things based on my questions on how to use it. Told me they were short on manuals on how to use the tv remote. The best part is they took it out of the box and connected it on stand. Overall poor service; otherwise. They seemed rushed to get to their next location ???

The Agent took the television out of the box, attached the stand, and connected it to whatever was necessary to make it work.

Good job with set up, prompt appointment, professional service.

Quick set up and explanation on how to use the new TV and sound bar

Purchased a new TV from Best Buy and the Geek Squad came to hook it up. Tech was friendly, respectful, and helpful. Installation was top notch. Would hire them again in the future.

Great Service! However, the TV stand that GS assembled was found a little damaged on a corner. I wonder if it be replaced. TV is fine so far! Brij Mohan

They did a great job. Clean quick courteous and had experience.

Josh and Jason were great in both set up of tv, programing it with my wifi as well as "educating" me on the tvs many capabiliteis..highly recommend the Geek Squad.