Customer Ratings & Reviews

The Geek Squad programmed the Harmony remotes to 4 of our TVs. They were very thorough and explained the functions of the remote along with a hands on demonstration. They answered all of our questions and made us feel at ease with our new remotes. I would highly recommend the Geek Squad to my friends and neighbors.

Gio was super fantastic. Great to work with. Very professional. Very knowledgeable about the product.

Great TV no complaints at all. Picture is great! Love it!

Our Geek Squad agent came back for a second round with us, helping to finish installing Roku, set up apps on multiple TVs. Appointment was on time, and all work was completed.

The agents when above and beyond, I was request TV for table top but item was to large Tech had an additional wall mount on their truck, Wow what a difference.

Set up TV with ease and came back when I had questions...good service

This is a frustrating to use tv. I have contacted LG several times. Best Buy set it up but didn't go the whole way. I'm sure of it. The screen opens to The LG screen with all the sreening aps. I have tried unsuccessfully to set it to open to a local Dish channel. No luck at all. I hate this set to be honest.

the agents connected DVD player & all streaming channels quickly & easily.

Excellent job. Had a few issues initially but all were resolved.

The agents were polite, showed up on time and connected my new TV to all devices and made sure it worked properly. Had a quick overview of the system. They left me to install a wireless subwoofer which I'm still having problems with.

Delivery was prompt and ahead of schedule. Setup was efficient and professional. All my questions were answered and tehnicians walked me through the features and made sure I was completely satisfied before they left. Old tv was taken for recycling, and all packaging materials removed.

Team was prompt, professional, careful, and offered alternative suggestions/recommendations for mounting, which was very helpful. Kyle and Kayla highly recommended.

The Guys from Geek squad were AMAZING!!!!! Very kind and respectful. They set it up like total Professionals.

The agent unboxed the TV and connected it to the cable box. No further instruction was given, and the remote was a complete mystery for several days as we gradually learned how it functioned, thanks to YouTube

Excellent installation service. Very good intaller (Sam).

The techs knew their stuff, and they were very friendly.

Best Buy Techs did outstanding job installing my tv. A little pricey but he was good.

My delivery & installation went smooth as silk. I definitely recommed going with Geek Squad when given the option of Geek Squad or a third party. The agent was knowledgeable, friendly & helpful. Most importantly, the agent showed up earlier than expected!

They showed up on time. They were friendly. They quickly setup the new TV and hauled away the old TV and the packing materials from the new TV. Whole thing took about 40 minutes. A good experience.

Had a problem with initial order due to 3rd party delivery service that never showed up and installer who came with nothing to install. However, when I contacted customer service they issued me a credit and delivery was fine the second time. But installer was give incorrect info on the install but after call he did the install the correct way and in a very professional manner.