Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad set it up and had it working. They had to come back to show us how to get streaming. very helpful and patient. I made sure I took notes to help me remember what to do.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did great. They were very helpful and efficient!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great set up and timing and the service was great and on time
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service was excellent again.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, very friendly and very efficient. He installed the new Smart TV and connected to our router. He took some time to give us tips on using the new technology.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Extremely reliable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I highly recommend the Geek squad. He arrived on time and did great work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a new smart 4K TV delivery and install, the tech was absolutely great, the next day the TV started to randomly malfunction, he came back a second time to install new software and updates, that didn't work. He spoke with the store manager and organized a replacement without any prompting, came back a third time and set up the replacement TV, which works perfectly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV was installed quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad associate. Very friendly, very efficient and Professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Love my 4k tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My 2160 pixel 4k ultra Samsung tv is great. Love the clear picture
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Peak of Efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My team was on time, very organized, and efficient. Had everything ready in no time and provided personalized use instructions. Well Done!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
I appreciate the 30 minute call upon arrival.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an amazing job mounting the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy to work with
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was easy to work with getting TV installed and setup
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
great prompt service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.on time and resolved my problem and explained how to use my new equipment
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great picture great quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was great. Very professional and courteous
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best Buy's Geek Squad Delivers!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy's renown Geek Squad delivered, installed, setup and hauled away 2 new and then the 2 old TV's for us. Including carrying the 77-inch HDTV upstairs for us. Wonderful team, safety PPE, professional, fast and friendly. These guys did not let us down and will not let you down either!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great hook up job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did a great job hooking up our new TV. Very knowledgeable guys
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Installment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job installing my equipment
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Install Experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were polite, showed up on time and connected my new TV to all devices and made sure it worked properly. Had a quick overview of the system. They left me to install a wireless subwoofer which I'm still having problems with.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Delivery and Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Squad arrived on time, and had everything needed to setup and install our new system!! Very Professional and polite. They explained everything as they did it, so we knew what they meant. Answered all our questions too. We'll always use Best Buy and Geek Squad for our future needs. Highly recommend their products and services!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
HIGHLY Recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time, disconnected my older TV, took it to another room, and installed the new Samsung TV. They explained how to use the new remote, and answered all questions I had. I would highly recommend them for your installment needs.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Anthony did an excellent job installing our TV.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can always depend on Geek Squad to do a nice job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
