Customer Ratings & Reviews

great service, they unpack and installed my 100" tv, they also configured all my streaming services

The technician arrived on time & completed the job of hanging the 48" tv on the wall, as well as hooking up the cable box, sound bar & DVD player. He programmed the remotes & showed me how to use the features. He was quick, polite & cleaned up before he left. The cables & wires are neatly corralled. I'm very happy with the quality, price & convenience.

The Geek Squad was wonderful. They set up my TV and sound bar and made sure I knew how everything worked. They answered all my questions and since I am visually impaired they set some of my programs up for me. I would definitely recommend the Geek Squad.

They fixed the tv and sound bar and for everything

The gentleman that installed the t.v. we’re extremely patient and helpful. My wifi modem had been delivered just a few minutes before they arrived, and were very patient while I got it set up. They explained the operation of the t.v. and were very helpful.

Very knowledgeable and friendly. Would highly recommend having them install it

I needed some help with getting TV into broadcast mode. This is my first digital TV and I do get lost sometimes but I had help with the broadcast issue and with the remote.

The agent, 3rd party vendor, arrived on time. Took out old tv and finished installing new tv in 15 minutes max. Not interested in chit chat. I asked to make sure when I turned on tv, I could use my xfinity remote and it would start to xfinity home page, just like my old. Hmmmm. He has the tv on and said it was all set with xfinity remote. When he left and I turned tv off, and then powered on with the xfinity remote, it went to the LG home page. UGH. I had to figure out the HGML button on the xfinity remote to get my home page. GRRRRR. Still trying to sync it up to the xfinity remote. May call Geek squad to help me do this. Frustrating. And I had specifically requested a Geek Squad staff to install. More GRRRR.

I loved the professionalism of the staff. They had great communication, arrived on time, worked swiftly, and took care of my house!

Very pleased with the Geek Squad! Delivery right on time - the two guys knew exactly what to do - connected the TV, & all my peripherals, programmed the remote, & tidied up the wires. And they were very nice!

When connecting they did what they had to quickly and efficiently

He was timely, communicated what he was doing, and checked our components to see how to consolidate with remotes.

The Geek Squad set it up and had it working. They had to come back to show us how to get streaming. very helpful and patient. I made sure I took notes to help me remember what to do.

Extremely helpful, professional and understood all our needs

The set-up guys were friendly, knowledgeable and efficient.

The 2 techs did a great job and we're very efficient. They just didn't check out the installation completely before leaving.

They have great warranties no questions asked and remain the best in our house!

The Geek Squad reps were very friendly and helpful. They set up the TV and programmed the remotes etc. Would recommend!

The agents from Best Buy moved my old tv, and they attitude the new one.

The technicians were very prompt, knowledgeable, and helpful.