Customer Ratings & Reviews

My LG TV was carefully installed and in record time was connected to my network by an experienced and personable Geek Squad agent. Well done!

They were fast, knowledgeable and pleasant. Answered all my questions and made sure I knew how everything worked on my new product.

Great install, very professional. Highly recommend Geek Squad

Geeksquad did the work in this case, not an outside contractor, so the work was well done and quickly. They did break the plastic fasteners on the existing routing wall plate when routing wires, but the loose plate is not noticeable due to its location.

the installer really knew his stuff. expkained a lot to me.

Very knowledgeable and professional. These guys were great.

Two men came they explained everything they are going to do ,they were very polite they covered there feet and had mask on at all time's When complete they walked me thru on how to operate everything, they were very helpful.. Thanks Guy's

Wonderful help from Geek Squad member got us right tv

The agent was very professional. The technician connected and setup my new Sony 65" TV and Sony soundbar hta5000 and trained me how to use my DVD. Thanks for the expertise. Total tech. Is worth the money. Thanks agent Alec P.

Geek Squad attached our 77” oled to the stand and set it all up so we could hit the ground running and enjoy it without any set up issues. They were very efficient and courteous and even carried our heavier old tv upstairs so our daughter could come get it.

The Geek Squad was on time and very knowledgeable and informative.

It took 3 weeks to get tv installed.our install was farmed out another group they wanted to install on Memorial Day between 7am and 7 pm so we talked to someone in Panama to get it installed the following week between 12 and 3, we waited till 7 pm nobody showed, talked to store manager to get Geek squad to install. Finally 10 days later the install happened, charged $199 and sold me an additional $53 for two cables, but no follow up. My family helped with questions I had. I was supposed be compensated for all this Never Happened

All the new works were connected successfully except activating the apps. Problem was said to be with Xfinity router. Was unable to reconnect my old receiver/amplifier and related components. That was disappointing.

The agent installed my tv and moved my old tv to another room. And he gave me a good lesson on how to get various streaming channels

Eric and his assistant delivered and installed my LG 65" Class C1 OLED TV. Eric explained and adjusted the TV, spent time explaining its capabilities, and provided valuable tips and recommendations. He's the best.

These young men were so nice. The stairs were difficult to negotiate, but they did an amazing job. They gave me a tutorial on the TV's operations, and answered questions that I had. Very respectful.

Keaton is a really really nice and courteous technician. He is helpful, skillful, knowledgeable, and professional! We are very happy with the new 50” TV and Kenton’s service! We give him 10 ⭐️ s. ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ .

quick and easy install. great customer service. thank you

Tech was very knowledgeable and professional.He did great job.

The manager that worked with me was very professional. I had a problem with the TV that was delivered and the manager resolved the issue extremely fast and 100% to my satisfaction. I highly recommend Best Buy and their Geek Squad staff that set up my 55" Smart LG TV and Sound Bar.