Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is the Greatest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel came out to set up our TV and to hook it up to our antenna that we had previously purchased plus other components we had purchased from Best Buy in February. Mike was with him and helped with the setting up of everything. Both were very knowledgeable and professional! I would highly recommend them for anything that needs to be installed or worked on!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad quality set up of TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jamie was the installer. He was skilled, informative, and personable, and as such represented the Geek Squad admirably in his own right. He communicated with us prior to the installation, and gave advice on how to enhance our use of the television. He merits full commendation.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did an excellent job hooking up our new LG 55 inch TV. They were quick and had the TV ready for us in a short amount of time.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wonderful Service3
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad was wonderful. They set up my TV and sound bar and made sure I knew how everything worked. They answered all my questions and since I am visually impaired they set some of my programs up for me. I would definitely recommend the Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
T. V. set up by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman that installed the t.v. we’re extremely patient and helpful. My wifi modem had been delivered just a few minutes before they arrived, and were very patient while I got it set up. They explained the operation of the t.v. and were very helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
My LG 65" C1 TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eric and his assistant delivered and installed my LG 65" Class C1 OLED TV. Eric explained and adjusted the TV, spent time explaining its capabilities, and provided valuable tips and recommendations. He's the best.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was able to install my 27”television in its special place in the shelving unit by the fireplace without any problems. Thanks:)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
THE GEEK SQUAD RULES
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.FAST DELIVERY---NICE FRIENDLY CREW---EXCELLENT TECH AND INSTALL SKILLS
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Help setting up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you GEEK SQUAD! You are the BEST! Better than XFINITY by far!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
32" LG flat screen TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV no complaints at all. Picture is great! Love it!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new television was set up quickly. The guys did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quality fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fast professional people. Would only have them to an install.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeksquad did the work in this case, not an outside contractor, so the work was well done and quickly. They did break the plastic fasteners on the existing routing wall plate when routing wires, but the loose plate is not noticeable due to its location.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the Rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was having a problem with some of the set up on my new 65” TV, and sound bar...(NOT installed by Best Buy or Geek Squad)...They swooped in like super heroes, and 1,2,3, they fixed the problem and fine tuned everything else...plus gave us a tutorial on a few things. Can’t beat that...they were terrific.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Kiwi Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We used the alternate installation service as the Geek Squad would have taken 17 days to install the TV. Kiwi, the technician, was outstanding. He easily installed the TV and taught my wife and I how to use the set. Kiwi was knowledge and came to install the TV one day after its purchase.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Jesse…or jessie is awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse….or Jessie was great. Friendly, easy to talk to when I had questions and was very courteous and respectful in my home.they finished everything promptly and neatly.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job with set up, prompt appointment, professional service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did a great job. Clean quick courteous and had experience.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied with the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick set up and explanation on how to use the new TV and sound bar
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great friendly people Showed up and were extremely competent and knew what they were doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
