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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 450 Showing 8,981-9,000 of 18,776 reviews
  • Rated 4 out of 5 stars

    Service as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up new TV, Instructed on using, removed old tv, on time with appointment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    tv install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv delivery and setup was done in a timely fashion and they were knowledgeable on the ins and outs of the lg tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new model LG 65" TV. Squad came earlier than expected & finished sooner. Tech worked with me to ensure settings were as I desired, and give me tips on adjustments as well. Thank you, Thank you, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABOVE and BEYOND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "JOE" and another young man delivered and installed. Joe let me his number in case I had a question after they left. I had a question and called Joe and he took my called and walked me thru the problem. Great service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was very professional and completed the job on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech setup our new smart tv and explained it to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Going in no time.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set-up very quickly and working perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd review for the TV I purchased in July. The technician was great and setup was easy. I would purchase the LG TV again as I am very happy with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my 65 inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job. They carried it in and put it on my bare and then set-up everything so it worked proper. Then showed me how to work everything. They set it up for an LG DVD, Mine was broken and I had to go back to Best Buy to buy another one, which was on sale. Now, everything works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy way to get everything working without having to do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65" TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Addison & Tim did a great job of installing our 65" TV. Very knowledgeable and they work great together. They set everything up for us and explained it thoroughly. We were very pleased with them and highly recommend them for any installation.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was installed perfectly and professionally!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two technicians who came out were just excellent. Knowledgeable on product configuration options based on my preferences. They were very efficient and got the install done quickly. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was very informative andvery intelligent in setting up my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was professional, experienced and quick

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation of Fire TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellow who came was polite, helpful, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad, they are the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad, came in, installed and set up our new TV, they were great, professional, courteous and supper fast, we love the service !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv connection and setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep was very knowledgeable & courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Those guys were fast friendly and professional and knowledgable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job as always, all my TV's have been mounted by Geek Squad.

    I would recommend this to a friend