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Customer reviews

Rating 4.7 out of 5 stars with 18775 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 451 Showing 9,001-9,020 of 18,775 reviews
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two men came they explained everything they are going to do ,they were very polite they covered there feet and had mask on at all time's When complete they walked me thru on how to operate everything, they were very helpful.. Thanks Guy's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV - Installer was terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer was great. Enjoying this new TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installer took his time to demonstrate, explain and make sure that I understood to much more complex He took his time to demonstrate, explain and make sure that I understood the much more complex TV than my former one. I had a call back the next day to make ask if I had any questions, etc. tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Did a good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy got it right the first time and was a very helpful fellow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new model LG 65" TV. Squad came earlier than expected & finished sooner. Tech worked with me to ensure settings were as I desired, and give me tips on adjustments as well. Thank you, Thank you, Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Guys are the BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are professional, polite and helpful with setup and tutorial.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my ROKU

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORKS GREAT. EASY TO USE. ENJOYING WATCHING BRITBOX!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD JOB BY THE SQUAD,NOBDY DOES IT BETTER THAN THE GEEK SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Once again an Excellent resource.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on-time, attentive, knowledgeable and very helpful in providing me with the information that I needed to get my equipment issues resolved. I contacted Geek Squad because they have been similarly helpful in the past and will do so again the the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job but I'm missing an owner's manual.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys made sure that the picture was the way I liked it. I don't like the "soap opera effect", the cold look that looks like old videotape that the current tvs have. It's great for sport and action but awful for drama. Luis tweaked a bunch of things to get the picture quality that I preferred. So grateful. Plus, hid all the cords:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service From Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I have not set up everything myself and was very pleased with the service. Geek squad guy was very knowledgeable and very fast getting things set up. Gave us a good run through of the sets features. Also gave us good advice on customizing the picture settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast installation. Nice job with the TV tutorial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They fixed the tv and sound bar and for everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad attached our 77” oled to the stand and set it all up so we could hit the ground running and enjoy it without any set up issues. They were very efficient and courteous and even carried our heavier old tv upstairs so our daughter could come get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did an awesome job in setting up my 65" TV and showing me how to use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ABOVE and BEYOND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    "JOE" and another young man delivered and installed. Joe let me his number in case I had a question after they left. I had a question and called Joe and he took my called and walked me thru the problem. Great service after the sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a very nice job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a nice job bringing in our new 86" TV and moving our existing 82" rear projection TV out to the garage so we could donate it. Once in, they hooked up everything and explained how to work everything. Did a very nice job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior OLED TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Certainly a world-class TV picture. We just took it out of the box and plugged it in!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup LG QNED 50” smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan communicated well so we were prepared when he arrived. Once he arrived he got right to work and was done in short order. We went over certain differences in tv commands, connected all devises and check their connectivity. Old tv and trash was removed, and I’m a happy camper again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD DID GREAT JOB

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv, installed my fire stick and changed settings to connect to new tv. And gave me tip about tv feet kit for futre reference. GREST JOB,.....

    I would recommend this to a friend