Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Top Notch installation from Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zach, the technician, did a super job of installing and mounting our TV and then connecting to all of our other devices!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Go Geeks...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys really knew their stuff. Fast, efficient and left with the product fully installed. Also explained the operating system
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
LG 55 tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent as fast efficient and knowledgeable.Great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Setting up new TV for a 60 yo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had two different Techs come over. Both were knowledgeable and did not leave the house till I knew how to run the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both agents were very professional, arrived on time, did an excellent job, answered all my questions, cleaned up & left in a reasonable time. Both are welcome back any time.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Peak of Efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My team was on time, very organized, and efficient. Had everything ready in no time and provided personalized use instructions. Well Done!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job setting up my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 people that came to set up my tv were amazing. Very friendly and made sure to keep their work area neat and clean the whole time. Very happy with them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad means no worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free Delivery and discount setup. Less than 30 min
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best value and a must!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were terrific! Thorough and knowledge. Connected all features and believe me it takes some doing to get it right! A best value for sure!
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I "cut the cord" and dropped my cable service for a fiber optic internet service provider. The Geek Squad set up my Apple TV and digital antenna and re-programmed my Harmony remote control. Everything works fine. Sure, I could have probably done it myself, but it would have taken me an entire day. Only drawback was the realization that I need a cable from TV to receiver to get digital broadcast audio through my audio speakers and Geek Squad did not carry any cables for sale with them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv, will definitely buy again from bestbuy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installers we're in time and very professional and helpful!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
75” TV set up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were quick,neat,friendly and helpful. I opted for the set up because this was definitely a two person job. Was nervous if I cracked the screen it was be a total loss since that is not covered by warranty. Appeared simple but it’s a heavy piece. I’ve had good fortune with Best Buy delivery.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The in home service is great. They will unbox the TV and ensure nothing was broken in transit. If so, there is no questions asked. They will take it back and get you a new one.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as scheduled. Friendly and knowledgeable. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable and did and outstanding job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, professional service. Could have explained settings.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad delivered and set up our 65" t.v. My husband is visually impaired and the agent was very helpful in setting up and explaining everything. The agents were very neat and removed all of the packaging after the job was completed. We were very appreciative of their help.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad great service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came to set up my TV was fantastic. Very patient with getting it all set up and explaining how to access the features of the TV.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech people set up the TV and connected all my devices. Very clean and professional. Because I am a Total Tech member it was no cost to me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
