Customer Ratings & Reviews

Recently bought an LG 55 inch TV and I am very happy with it.

All the members of Geek Squad answer our questions and were professional. Especially Geek Squad member Kendal. He explain and went above and beyond in assisting us with our concerns. His work ethic will cause us to continue to purchase our electronics and home needs.

Wanted a TV that could also play my DVD player. Sales rep sold me a TV with only ONE HDM1 outlet - what did I know? Returned it. After 3 complaints, finally got Geek Squad to come out, add a 2nd HDM1 outlet so I could play DVD's... but it takes more than 30-minutes to get the whole operation up and running EACH MORNING! If it weren't for Geek Squad - I wouldn't be watching at all.

I love my new Sony 4K tv the installation was fast and smooth

Great picture, great sound. Love all the features.

The geek squad did a great job of setting up my new tv.

Excellent service. Showed up on time, had everything they needed. Polite and answered all my new TV questions. Totally worth the money to get my new TV set up without the stress and anxiety of trying to figure out where the next cord goes…

Wonderful job! Efficient and knowledgeable service. Set up and removed packing materials and old tv. Even advised me about which cables could be recycled and took them away for me.

My technician was very knowledgeable of what he was doing. Great in explaining how to operate my equipment and showing me what I needed in order for my equipment to work at its best. I would like to have the same technician for all my setups. He was very respectful and helpful. I couldn't ask for better service.

Connected and setup my tv for me. Did a great job.

Good service . They gave us clear instructions in how to use the remote control

Your Geek Squad has always been very Professional and Knowledgeable - I use them for most everything purchased from Best Buy that makes me feel confident everything is done correctly - Makes so many things easier for the Customer

The techs took the time to level the TV perfectly, connect all audio and video sources. They went over all the internet and connectivity features. Removed the old equipment. Reset the home theater system and were courteous and well communicated. Thanks for the great service

The geek squad is the best!! He explained everything.

Jesse….or Jessie was great. Friendly, easy to talk to when I had questions and was very courteous and respectful in my home.they finished everything promptly and neatly.

The agent was very helpful and knowledgeable. Nice gentleman.

My agent Dan was the Best!! He took the time to setup my new TV, 4K player, Sonos sound system, etc. He answered all of my questions and was very knowledgeable. He tested everything after installation to make sure all compents were setup as I wanted. Geek Squad service is awesome! Thank You

Everything went great. The Technician was right on time. I had Geek Squad come to program my new 75'' TV and set it up with internet. The Technician was in and out in 15 minutes. Great service. Thanks !!!!

Techs quickly removed old tv and installed new. They spent additional time instructing on use of the remote and ran through the screenshots.

Setup crew arrived as scheduled, unpacked tv and placed it where we wanted. They respected our space and cleaned up everything