Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quick & Easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung 75 inch performs well as expected and installation by the Geek Squad was quick and easy (about 15 minutes).
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Installation of Fire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fellow who came was polite, helpful, and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Friendly knowledgeable Geek Representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was timely, communicated what he was doing, and checked our components to see how to consolidate with remotes.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Wow! Amazing Guys!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These geeks are magical. They really know and are skilled on electronics. They hooked up TV, cable and internet quickly. I am very happy with their work, speed and knowledge.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived on time & completed the job of hanging the 48" tv on the wall, as well as hooking up the cable box, sound bar & DVD player. He programmed the remotes & showed me how to use the features. He was quick, polite & cleaned up before he left. The cables & wires are neatly corralled. I'm very happy with the quality, price & convenience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service providers who had knowledge and were helpful
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Install and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dustin Bouschet installed our 'LG - 65" Class - (64.5" Diag.) - OLED - Curved - 2160p - Smart - 3D - 4K Ultra HD TV", using a "Sanus - Premium Series Full-Motion TV Wall Mount for Most 42 - 90 Flat-Panel TVs". He did all of the work efficiently an quickly. He left the work area clean and it good order. We are very happy with his work and recommend him.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GEEK PROFESSIONAL AND A DARN NICE GUY!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GOT OLD ONE OUT AND NEW ONE IN QUICK!! KNEW WHAT HE WAS DOING
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad installed 2 85" TVs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were timely, considerate and were professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent disconnected my old TV and then connected the new TV and made sure it was working properly. He then programmed my old remote because it was the remote I was used to using. He took my old TV away as I had requested. I was very pleased with his work.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When connecting they did what they had to quickly and efficiently
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The set-up guys were friendly, knowledgeable and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung 65" TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Addison & Tim did a great job of installing our 65" TV. Very knowledgeable and they work great together. They set everything up for us and explained it thoroughly. We were very pleased with them and highly recommend them for any installation.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV is exactly suited for my needs . Picture Perfect!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were very prompt, knowledgeable, and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Excellent but not complete.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 techs did a great job and we're very efficient. They just didn't check out the installation completely before leaving.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service from the technicians! Courteous and time efficient! Highly recommend!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
LG 55 tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent as fast efficient and knowledgeable.Great service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
100% Satisfied with my purchase at Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The manager that worked with me was very professional. I had a problem with the TV that was delivered and the manager resolved the issue extremely fast and 100% to my satisfaction. I highly recommend Best Buy and their Geek Squad staff that set up my 55" Smart LG TV and Sound Bar.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Excellent TV-and the service was excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had a Geek Squad of two and they installed the TV in a short time and all my questions were answered
This review is from TV Setup, 56” to 90"
I would recommend this to a friend