Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Service as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up new TV, Instructed on using, removed old tv, on time with appointment
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two Geek Squad agents that came to my home and set up my new TV along with a new router were absolutely the best. Friendly, helpful and anxious to please.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
So good couldn’t be better
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All went quickly and smooth. Fantastic AAA+++++
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were fantastic! They were on time and took their time. No rush job. They answered every question I had and synched the tv and sound bar purchases to my universal remote so I can control both with one touch.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knew his stuff!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Robert Thompson completed the installation and programing for the TV and when we mentioned we would need a sound bar he had a great one on the truck and he installed that too. He was patient, respectful of our home by working carefully and made the whole experience a pleasure. Everything works as it should. Great job worth every penny!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Couldn’t have asked for a greater crew of Ian and Spencer to set up new TV. So knowledgeable and quick. Answered my questions patiently with good advice. Mannerly and neat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was excellent installing our TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad guy, Scott, was so nice and knowledgeable. He was quick, safe and installed our new TV with suggestions for future problems we might have. He showed us how to use our remote and Amazon Fire stick and told us how to hook up our DVD player. He was the best I have ever seen.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad excels again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up and explanation of tv! Geek Squad is number one again!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, professional service. Could have explained settings.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting and delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation personnel were very helpful and courteous. They were knowledgeable of their skills and explained the procedures without talking over your head.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service tech was very knowledgeable. He was also very friendly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Experence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rod did a greatt job. Setting up just the way I wanted it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are perfect as always!! Made my day great with set up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed our tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very good,mounted our tv and connected everything. They also made sure we knew how to use all the new products
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad connected everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were courteous and connected everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad has always been very Professional and Knowledgeable - I use them for most everything purchased from Best Buy that makes me feel confident everything is done correctly - Makes so many things easier for the Customer
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great install of my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were excellent, professional and neat. They brought up my new TV and set it up in no time at all. They removed the broke unit and new TV packaging.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad install my the quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad arrived on time and set up my 55" tv quickly and connected it to all of my devices. They also assembled and set up my new tv stand. They were very professional and friendly. They did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was extremely knowledgeable, courteous and clean
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Would totally recommend the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Showed up on time, had everything they needed. Polite and answered all my new TV questions. Totally worth the money to get my new TV set up without the stress and anxiety of trying to figure out where the next cord goes…
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
