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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 453 Showing 9,041-9,060 of 18,776 reviews
  • Rated 5 out of 5 stars

    Proffessional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and professional...well worth the cost !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and professional. The tv was mounted and hooked up quickly and efficiently. The agent explained how to use the remote .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will definitely use Best Buy for all my major appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were fantastic! They were on time and took their time. No rush job. They answered every question I had and synched the tv and sound bar purchases to my universal remote so I can control both with one touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my tv’s and stereo to my cable. Showed me how to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technical savvy, job completed in a timely manner w/o incidents.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Setup LG QNED 50” smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan communicated well so we were prepared when he arrived. Once he arrived he got right to work and was done in short order. We went over certain differences in tv commands, connected all devises and check their connectivity. Old tv and trash was removed, and I’m a happy camper again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so impressed with the clarity, brightness, and sound on this 55" TCL tv! The size is perfect for my living room also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, the quality of picture and sound is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome team and they give great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows their stuff!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men from the Geek Squad came to set my TV and rotar up we’re professional and fast. I was impressed and I know that I would have never been able to do it myself. They cleaned up and took everything away. Totally worth buying Totally Tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men who installed our TV were courteous, patient and very knowledgeable. They arrived early and so helped move a few items to enable the proper placement of the new TV and helped explain several features with which we were not acquainted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon was friendly, informative and fast when he set up my TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician delivered and installed the TV and the sound bar. The first tv didn't work and he had to go back for another one. I would have wasted hours trying to get it to work, he knew it was a bad unit immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squads installer Integrity did great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team Integrity installed our tv, sound bar and enabled to use one remote. They also hauled off the old tv. Especially during Covid they took extremely good care, wore appropriate PPE. They were efficient and made sure we were comfortable with the unit before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with quality and performance of television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great young men an quick set-up. Prompt and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another Professional TV Install By The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician that delivered and installed the TV was a very knowledgeable, professional and pleasant young man. He answered all my husband’s questions and even gave him some tips and ideas. We are very happy with the services provided by the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had geek squad hook up a new Dennon receiver - great sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps were very knowledgeable and quick in their work. After completing the set up of the tv and sound bar, they answered all the questions we had. Both were very personable and informative. We were extremely pleased. Great reps for your company!

    I would recommend this to a friend