Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Proffessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and professional...well worth the cost !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Tv installation by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very friendly and professional. The tv was mounted and hooked up quickly and efficiently. The agent explained how to use the remote .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great experience!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will definitely use Best Buy for all my major appliance purchases.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were fantastic! They were on time and took their time. No rush job. They answered every question I had and synched the tv and sound bar purchases to my universal remote so I can control both with one touch.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hooked up my tv’s and stereo to my cable. Showed me how to operate everything
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technical savvy, job completed in a timely manner w/o incidents.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Setup LG QNED 50” smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jordan communicated well so we were prepared when he arrived. Once he arrived he got right to work and was done in short order. We went over certain differences in tv commands, connected all devises and check their connectivity. Old tv and trash was removed, and I’m a happy camper again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so impressed with the clarity, brightness, and sound on this 55" TCL tv! The size is perfect for my living room also.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great picture and sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money, the quality of picture and sound is great!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome team and they give great service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad knows their stuff!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men from the Geek Squad came to set my TV and rotar up we’re professional and fast. I was impressed and I know that I would have never been able to do it myself. They cleaned up and took everything away. Totally worth buying Totally Tech.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
GREAT SERVICE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men who installed our TV were courteous, patient and very knowledgeable. They arrived early and so helped move a few items to enable the proper placement of the new TV and helped explain several features with which we were not acquainted.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was friendly, informative and fast when he set up my TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Perfect support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician delivered and installed the TV and the sound bar. The first tv didn't work and he had to go back for another one. I would have wasted hours trying to get it to work, he knew it was a bad unit immediately.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squads installer Integrity did great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team Integrity installed our tv, sound bar and enabled to use one remote. They also hauled off the old tv. Especially during Covid they took extremely good care, wore appropriate PPE. They were efficient and made sure we were comfortable with the unit before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with quality and performance of television
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great young men an quick set-up. Prompt and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Another Professional TV Install By The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician that delivered and installed the TV was a very knowledgeable, professional and pleasant young man. He answered all my husband’s questions and even gave him some tips and ideas. We are very happy with the services provided by the Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had geek squad hook up a new Dennon receiver - great sound
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy with TV installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two reps were very knowledgeable and quick in their work. After completing the set up of the tv and sound bar, they answered all the questions we had. Both were very personable and informative. We were extremely pleased. Great reps for your company!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
