Customer Ratings & Reviews

Very good agents. Great install and lots of information

These geeks are magical. They really know and are skilled on electronics. They hooked up TV, cable and internet quickly. I am very happy with their work, speed and knowledge.

Agent was able to get my app up and running. It did result in my realizing I had bought the wrong TV. I bought a Fire based unit when I should have bought a Roku based unit. Should have asked the agent for help before I bought a unit.

The gentleman that came out to set up my new TV was very nice, professional and knowledgeable.

Geek Squad were great to work with. Well worth the money spent.

The agents checked we had everything set up correctly & tweaked a few things

The team was amazing. They were highly positive and knew what they were doing. Just the call center squad agents are useless

Can’t say enough good things about Best Buy Geek Squad! Ivan and Brian did a great job setting up my TV/TV stand, Sonos Arc and sub-woofer — complete with wifi and streaming channels connections. Thanks so much guys!!

The installers hooked everything up and it seemed to work OK. Later when I turned the system on the TV and sound bar were not in sync. I will need to disconnect the sound bar because it is an LG and the TV is a Samsung. I hope I can get everything synced up and working properly. If not I will need to get help from the Geek Squad or someone else. If it is the Geek Squad I would hope the fix is free.

I bought a wall mount for my 55" TV and I wanted someone professional to install it and my TV. The Geek Squad was the best answer to my installation. The guys were very professional and prompt. My TV looks GREAT on the wall. They set up my cable and sound bar so I don't have to use all 3 remotes. I would HIGHLY recommend the Geek Squad !!!

The Geek Squad that hooked up my new TV were great!!!

The agents installed my tv, installed my fire stick and changed settings to connect to new tv. And gave me tip about tv feet kit for futre reference. GREST JOB,.....

Great color, many different features, and easy to use. Once I get the sound regulated, I will be happy.

I have always installed my own electronics. This time, since I was spending so much on the equipment, I would go ahead and spring for the Geek Squad installation. I am glad I did. Not that the installation was that technical, but because they had us up and running in no time as well as answered ALL my questions.

The best-buy folks did a great job setting everything up.

The agents did an excellent job hooking up our new LG 55 inch TV. They were quick and had the TV ready for us in a short amount of time.

They did everything great, fast and very professional.

I just to have one model before this one, getting better

Had installation of large screen TV. Geek Squad arrived on time, were quick to install the TV and surround sound speaker. Provided excellent instruction on how to use the TV and all of its various Smart features. Very impressed with knowledge of product and not leaving before making sure I completely understood how to use it properly.

All went well. The Geek Installer did a GREAT JOB!!