Customer Ratings & Reviews

Our setup guy's name was Joe, I think. He was great. Friendly, knowledgeable, great personality. We'd like having his help anytime.

Geek Squad was able to install my 27”television in its special place in the shelving unit by the fireplace without any problems. Thanks:)

This service is just what we needed. We are getting on in age and can't figure out how to do this stuff. The young gentleman did a wonderful job. He was very polite answered all our questions in a way we could understand. These new tv's can do so many things.

Luis L. figured out the complex sound and TV hook-up left by the previous owners of our house. He made two trips to the house, the second time bringing the new hook-up equipment we needed, and did the installation perfectly. I am very grateful to Geek Squad and Luis L. Don't hesitate to use their services.

they came they saw they installed (thumbs up emoji)

I had 2 GEEK SQUAD associates who set up my Samsung 50" television and stand. Randy & Brian couldn't have been more professional & courteous. They knew exactly what they were doing. It was obvious that they had been doing this type of work for several years, I couldn't speak more highly of the service that they both provided. EXCELLENT!!!

When the guys from Geek squad came to our home for delivery and set up of our Sony 75 inch TV they were great. Very respectful of our home and so kind when I asked questions. Never made me feel dumb and spent quality time teaching me about all the features of our new TV. Gave me a business card with an offer to call Bob anytime with questions.

Great service...It takes to worries out of self-installation.

Couldn’t have asked for a greater crew of Ian and Spencer to set up new TV. So knowledgeable and quick. Answered my questions patiently with good advice. Mannerly and neat.

Once again, Impressive performance and advice on ALL TASKS ! They are a FONT of current tech information! Even had two guys this visit. Well worth the annual subscription fee ! Sometimes finding/getting to them through Best Buy website is frustrating and confusing, so be patient !

Joel and Cody did a great job of installing our new TV and showing us how to use it. We have only one complaint of the TV. When you switch channels, the audio does not start immediately.

Geek Squad did a great job with install & setup ok

The men that came were the very best!!!!!! They were nice,fast and would be welcome in my house any time!!! Thanks

The two young gentleman that hooked up my TV were so polite and obviously knew exactly what they were doing. They kept me informed about what and why they were doing something, demonstrated things to me and asked if I had questions

Good Quality, knowledgeable employees, Very helpful.

The technicians mounted my frame TV to the wall, but could not put the wire behind the wall because it's not fire rated. I wish someone at Best Buy would have told me that when I inquired about wall mounting. They did do a great job otherwise and were very quick and tidy with taking away any trash. They also wore booties over their shoes.

We are grateful for the problem solving skills of the technicians. Also appreciate their kind, polite, and patient mannerisms. Top service.

The team arrive on time and were very professional! Josh called the day before and the morning of to inform me of their arrival. They stayed to go over the operation of the unit. My only recommendation is that there was a opportunity to call the Geek Squad with minor questions without a $49 charge.

The guys were great. Very friendly and helpful!!!!

I had in home set up from the Geek Squad for my new 55 inch Samsung big screen HD tv. The service was great and they set up up quickly and professionally. They taught me how to use the new remote and set up in no time. I would be lost without the Geek Squad technicians.