Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Install 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was great in DELIVERING AND setting up my 65' LG TV. They were on time, brought 2 agents and knew exactly what to do in placing and setting up the new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Workers were friendly, but not very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did not install my tv. A 3rd party vendor did. Didn't know much about connecting hdmi cables, or even where the power supply went. Good thing I know a thing or three. The only reason I took the service was to have my old tv removed, and no way to transport the new tv home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.was very informative andvery intelligent in setting up my tv
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great installation!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent and fast customer service from the Geek Squad! They connected my cable and internet service and made certain that everything worked correctly. Since this was my first smart television, they gave me some basic instruction. Great experience!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squads installer Integrity did great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team Integrity installed our tv, sound bar and enabled to use one remote. They also hauled off the old tv. Especially during Covid they took extremely good care, wore appropriate PPE. They were efficient and made sure we were comfortable with the unit before they left.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad means no worries
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Free Delivery and discount setup. Less than 30 min
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My error
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was able to get my app up and running. It did result in my realizing I had bought the wrong TV. I bought a Fire based unit when I should have bought a Roku based unit. Should have asked the agent for help before I bought a unit.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good service by geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick service cleane up and hauled away after completion. Would use again in future.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 2 out of 5 stars
Service…what service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really rate them…on July 8 I scheduled this service for July 28. On afternoon of July 27 got a text telling me it was time to schedule the service. I had to go online and find out that “due to unforeseen circumstances” my appointment the next day was cancelled and I had to re-schedule it. Their next available time that was 3 weeks later…I’m hoping they will actually come out and do the job I paid them to do six weeks earlier.
This review is from TV Setup, 56” to 90"
No, I would not recommend this to a friendRated 5 out of 5 stars
Greek sqad was great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad did a great job installing our tv. They knew what they were doing, took us through how it worked and answered all of our questions.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
HIghly Recommended!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My agent Dan was the Best!! He took the time to setup my new TV, 4K player, Sonos sound system, etc. He answered all of my questions and was very knowledgeable. He tested everything after installation to make sure all compents were setup as I wanted. Geek Squad service is awesome! Thank You
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was hooked up properly. The agent was polite and patient with all my questions especially on how to use the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set-up 36 page of directions TV stand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT service! the Geekers set-up TV stand and connected all of my stuff through the back of it. Great people to deal with too! Very knowledable and friendly!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my tv, will definitely buy again from bestbuy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time service was very quick and thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My technician was very knowledgeable of what he was doing. Great in explaining how to operate my equipment and showing me what I needed in order for my equipment to work at its best. I would like to have the same technician for all my setups. He was very respectful and helpful. I couldn't ask for better service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Those guys were fast friendly and professional and knowledgable
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV is fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, great sound. Love all the features.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great Work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Job as always, all my TV's have been mounted by Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best connect and setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected and setup my tv for me. Did a great job.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
??????
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service.................................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
