Customer Ratings & Reviews

The agent was a total professional, addressing all my questions and concerns

Great service from the Geek Squad. Took great care to ensure COVID safety precautions. Wiped everything they touched with disinfectant. Even wore shoe coverings. Set everything up, organized cords, set up the remote and ensured we knew how to use it before they left.

Anthony was great! He did an excellent job of installing my TV and explaining to me how to use it. He came back about a week later to set up the WiFi. Thanks Anthony!!! Really great service.

My parents had just bought a brand new TV, first in 18 years. So they weren't too familiar with the latest TV technology. The Geek Squad folks helped set up all the inputs, connect to the internet and get the TV all up and running. The one thing I did not like was they really weren't experienced in setting up picture and audio custom settings. They pretty much just picked the factory suggested settings, which often doesn't work too well.

I was pleasantly surprised that the person who delivered and installed my TV was able to manage a large TV without assistance. He removed all of the trash and completed the job efficiently.

awesome, courteous, knowledgeable, cleaned up after

Both techs were very good and answered my questions effectively. They arrived as expected and the set up was smooth. I'm a big fan of the GEEK SQUAD. I've had the TECH SUPPORT service contract for two years now and I recommend it for everyone.

Derices was great ................................

The two Geek Squad agents that came to my home and set up my new TV along with a new router were absolutely the best. Friendly, helpful and anxious to please.

The squad connected all my devices to my new tv. They were friendly and courteous. It didn’t take them long at all, in and out in no time. They explained the directions on how to use the remote with my cable remote. Again, awesome squad!!

The team were kind and professional, unfortunately they promised to call or return due to a missing cable for the security cameras to be added for the set up. So unfortunately I can’t say I was completely satisfied.

I will use the service again when making another purchase

I would recommend anyone purchasing a big ticket item to purchase "geek squad " extended warranty. When my tv broke I called them , they gave me a date and time when they would be at my house, and the service technicians were very polite and covered their shoes so as not to bring in any dirt . Very considerate .

the geek squad employee came on time and was very efficient and friendly did a great job i am not too techie as i am older. he was helpful and non judgemental. however, i thought i knew everything i needed to know but now find i have to call him back for some further instruction.

The installation personnel were very helpful and courteous. They were knowledgeable of their skills and explained the procedures without talking over your head.

The agent was fabulous! He attended to all of my needs, questions and anxieties. He left no stone unturned in providing professional service. Eric was impeccable in installing my system…making sure everything was working properly.

This was one of the best decisions I've made when putting my home theater system together. Having Josh from the Geek Squad complete the installation of my home theater system allows me to benefit from his expertise. I have all this fancy equipment, and thanks to Josh, I know how to use it! Will definitely hire Geek Squad in the future!

I purchased a TV and needed to have it connected. The Geek Squad technician did a fabulous job. He was on time, friendly, and did a perfect job of setting up the TV and explained everything to me about the new TV. I am so happy with their service. It is definitely worth the price. I will always use Geek Squad. They have the experience.

Service very Professional. Guys did an excellent job.

The crew came in a bit late but was quick and very knowledgeable and provided some useful tips