Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
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||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service.................................
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Set up smart tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived as scheduled. Friendly and knowledgeable. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I "cut the cord" and dropped my cable service for a fiber optic internet service provider. The Geek Squad set up my Apple TV and digital antenna and re-programmed my Harmony remote control. Everything works fine. Sure, I could have probably done it myself, but it would have taken me an entire day. Only drawback was the realization that I need a cable from TV to receiver to get digital broadcast audio through my audio speakers and Geek Squad did not carry any cables for sale with them.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were amazing and got the job done within a decent time
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was very knowledgeable and did and outstanding job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek install -1-
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These Geeks are pros. Efficient, knowledgeable and willing to explain.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad attached all streaming.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent didn't have to mount my TV's but they did hook up everything for me to stream and showed me how it all worked. I may have figured it out eventually but the representative was very professional and courteous. He is welcome again anytime in our home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recently bought an LG 55 inch TV and I am very happy with it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Everything wents smoothly from start to finish -
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Sony 4K tv the installation was fast and smooth
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my television quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent named Jason was friendly and acted in a professional manner. The television set up was quick and he also paired my sound bar. He also removed my old television for recycling.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV Setup From Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered and set up the TV. They explained everything and showed me the specifics. Love the TV. The picture is very good, the sound is really great and the size, 65”, is perfect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Very helpful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is the best!! He explained everything.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Happy With TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two young gentleman that hooked up my TV were so polite and obviously knew exactly what they were doing. They kept me informed about what and why they were doing something, demonstrated things to me and asked if I had questions
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
tv up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent assistance, unpacking, and installing new tv in our entertainment center. Updated connections and set up and many programs all ready smart functioning. Worth lack of frustration as now octogenarian & eyes and fingers not reliable. Thanks Geek Squad.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did another great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is just awesome. They set up my new 75” thin no time. I was instructed on how to operate my new smart tv. Just super
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Proffessional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and professional...well worth the cost !
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Up, Up And Away A TV Tik Toc Connect And Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad's TV Connect Was A Surreal Tik Toc Challenge; That Nailed The Nail On The Head, The Geek Squad Took Their Expertise To Make The Moment, A Star Studded Technological Up, Up, And Away Surreal Reality .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Great Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome team and they give great service
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Quick install and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians mounted my frame TV to the wall, but could not put the wire behind the wall because it's not fire rated. I wish someone at Best Buy would have told me that when I inquired about wall mounting. They did do a great job otherwise and were very quick and tidy with taking away any trash. They also wore booties over their shoes.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek squad did a good job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents checked we had everything set up correctly & tweaked a few things
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
