Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted the TV and did the set up quickly. Working great.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great install of my new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were excellent, professional and neat. They brought up my new TV and set it up in no time at all. They removed the broke unit and new TV packaging.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really professional, friendly, clean, and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Five-Star Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jordan is a true gem -- don't ever let him go. He's polite, kind, professional, extremely competent, efficient and funny. What else is there? He is worth whatever salary he wants, so be sure to pay him so he doesn't leave you!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Up, Up And Away A TV Tik Toc Connect And Display
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad's TV Connect Was A Surreal Tik Toc Challenge; That Nailed The Nail On The Head, The Geek Squad Took Their Expertise To Make The Moment, A Star Studded Technological Up, Up, And Away Surreal Reality .
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Workers were friendly, but not very knowledgeable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad did not install my tv. A 3rd party vendor did. Didn't know much about connecting hdmi cables, or even where the power supply went. Good thing I know a thing or three. The only reason I took the service was to have my old tv removed, and no way to transport the new tv home.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
GS Guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who set up the tv & sound system were FANTASTIC!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
TV Mount installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took a few trips to get the TV mount in a good place - there were wall outlets that needed to be relocated (by others) to accommodate the mount design. Ultimately it worked out but first mount attempt placed the TV lower than the Geek Squad rep. thought it would be so had to work to mount it higher...and then had to repair holes in wallpaper from the first mounting.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rick and Mason were awesome from Johnstown Pa store. Extremely helpful and went above and beyond to make sure we were well taken care of with TV installation process
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy tv setup very professional very fast, on time
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
service on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.john my installer professional and explained tv operation
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great professionalism by installer and perfectly done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great crew
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv replaced on wall mount. I accidentally gave them my old address. And they were cool with driving 20 minutes to the correct address. I really appreciate their determination to get the job done considering i sent them to the wrong place. Thank you guys.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad worth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad service's are a great buy. From someone who knows little about computers, they have come to my aid numerous times and have saved many computers from target practice.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was very professional, fast and clean around work area.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time courteous knowledgeable and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up everything perfectly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So worth it for the setup! It was great that someone could deliver upstairs and also help set up all the channels and such, as we've always been confused about how to receive broadcast networks with the antenna. Everything is working as it should be.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job Overall. Very profesional and in time.
I would recommend this to a friendRated 5 out of 5 stars
excellant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very quick and professionally installed and explained
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent job and knowledge of devices, also covid conscious
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
