Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad installed my television quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Agent named Jason was friendly and acted in a professional manner. The television set up was quick and he also paired my sound bar. He also removed my old television for recycling.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze with the wonderful technicians
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Can Do It All!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was like a whirling dervish as he had quite a few installations to do. He set up two TVs and installed a sound bar. He also took the time to explain everything he was doing and how I should use the remote. He was thoroughly professional, competent and speedy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great TV Setup From Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad delivered and set up the TV. They explained everything and showed me the specifics. Love the TV. The picture is very good, the sound is really great and the size, 65”, is perfect.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen were very nice and professional they explained everything to me.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Connected my sound bar, tv, and made sure I was able to use everything. They even gave me user tips even though they normally did not work with tvs. Exactly what I had wanted for this installation and more.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way at my age and low tech status I could have disconnected the old monster set, installed the new one and disposed of the old one. The technician was friendly, totally profrssional and knowledgable and when finished with the hook up led me throught tne new remote and apps hook ups on the new smart TV. Thanks, Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
So appreciative of our installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were so happy. To see our installer Chris and his sidekick last weekend. They made such efficient work of setting the new equipment in our new home. They are so knowledgeable and so nice to work with. If I could give them 10 stars I would. Everything works and looks great! What an asset they are to our local Best Buy! Thanks again guys!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Large Screen TV
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This wall mount is substantial and does everything you want it to do. The movement up and down, left and right is only about 5 inches, but how much do you have to move and position a big tv on a wall. It does what it is suppose to do. My biggest concern was how sturdy it was and it does it's job well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Nice guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job very well done. Delightful and extremely helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came over on time and did a good job! I am happy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Professional and polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two men were friendly and professional. hooked up the new TV and soundbar and got me signed into all my services (Nexflix, etc.) Could not quite get TV synced to the new soundbar so they called in two home theather people. Also very nice however they also could not get the sound to match the peoples lips 100%. A for effort.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On time and set up was completed thoroughly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad techs explained as they went about setting up my Roku TV......They answered any questions I had. I will definitely be using them in the future when needed. Sidenote: They wore the masks and gloves which had me feeling comfortable. Thank you Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Efficient and professional install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service tech arrived on-time and was Covid compliant. He wore shoe coverings as well. The install was fast and he took all the time required to set up the TV and show me how to operate it. He made sure all my questions were answered before he left. Excellent service.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent set up demonstrated by geek squad. Clean work
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen that came and set up my new television were so professional and extremely helpful.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the absolute best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service with the install of out tv!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Good sound.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Person who installed was great . Geek squad excellent value.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geeks Squad was Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted both TV's and soundbar with no problems
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had me up and running quickly. On time and professional
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
