Customer Ratings & Reviews

In house sales associate was knowledgeable…and efficient and your delivery and installation person was just as great. Delivery, installation, and removal of old eqpt went great Both situations were quick and went without a problem….and a great but on my TV also!

The team was very courteous and efficient. A pleasure to do business with. Dealing with the transportation and setup of a large TV is not easy, and this service is well worth the price. Highly recommended.

The Tech that came out was fantastic, right on time and really personable. He explained everything to me as he was going through the process, made it all very easy to understand. Thrilled with the service.

The Geek Squad who delivered and set up my television were amazing. They were so careful handling the television from unpacking it to setting it up in my cabinet. They spent plenty of time explaining the features and the remote control. They also set up all of the channels that I have subscriptions with the sign-ins and passwords. I couldn't not have done this on my own. Thank goodness for this service provided by Best Buy!

The tech had a lot of knowledge in the set up and also was quick in cleaning my PC. She also explained how the remote worked and gave me some short cuts.

Delivery and installation were seamless. Agents were knowledgeable and ensured I know how to operate the remote.

If you get him you will be so happy he is so knowledgeable fun easy to get along with and hooks your stuff up very fast and suggest ideas that you won't even think of he was great I'm always going to get him

The Geek Squad arrived ahead of schedule (after confirming I was home and okay with early arrival), got right to work and had my TV set up quickly. They walked me through the remote and set up. They didn't hurry out, stayed to be sure I was comfortable with everything and followed up later to ask if I more questions. You can't beat this great service!

The team did everything they were supposed to do. They got the TV hooked up and explain to me how to work it connected it to my wi-fi system and everything works perfectly.

The Geek Squad members helped connect TV to Prime and Netflix and my external antenna. I stream everything but local stations. They explained how to work remote and use it.

well done, no hassle, Installer did a great job, also was thorough in explaining operation

Superb job! The installers were very professional, knowledgeable and quickly did installation

Two agents came to the house. They were helpful and efficient. They unpacked and set up my new TV. They took away the old one and the packaging for the new one. They were pleasant. No complaints.

The crews that did my tv and sound bar were wonderful. Very polite. Their goal was to make sure that all my questions were answered.

The agent set-up my new tv. He was very knowledgeable and had all the necessary supplies for the installation with him. All went very smoothly. Thank you.

Purchased Geek Squad delivery, installation and setup for LG C4 OLED 55" TV and LG SC9S soundbar. The technician was very knowledgeable in the setup of both the TV and Soundbar and explained the setup to me as he completed each step. He demonstrated the TV/soundbar and assisted in getting a my apps setup. And he also setup the remotes for both the TV and my COMCAST dvr - and taught me how to avoid the annoying aspects to the LG magic remote. Can't say enough about how excellent he was in communicating with me and getting my new system setup.

The Geek Squad team that installed our TV were on time, courteous, knowledgeable, and friendly. They made sure we knew how our new TV worked. They are the best! Well worth the fee.

The agents were so friendly hooked up my tv and Blu-ray with such ease. They definitely know what they doing . Answered all my questions. So knowledgeable.

Two Geek Squad persons to install & interconnect every component (5) of a new entertainment center--to a new circuit breaker that will be the only line of defense ever needed to protect from loss again, my entire entertainment center. Efficient, fully coordinated in their work; effective, readily understood in their communication; meticulous in their attention to each component in its own function--and in its integration with the additional components. They concluded with handing me the remote control device--now, quite literally the authentic extension of my choices, allowing me to execute each one with ease and clarity. A perfectly unified operating system is precisely what the two Geeks produced for me.

The man that set up my Toshiba TV efficiently connected devices and showed me how to switch from one format to another. I wasn't familiar with the newer TV's and he was very kind and patient. I would highly recommend using the Geek Squad to set up your TV or any other product you purchase. I'm sure their service is the same across the board.