Customer Ratings & Reviews

Mike was great. He is on the Geek Squad. He took his time and with me and everything was right.

Geek squad did a great job installing my equipment

Fast efficient and knowledgeable. I will always use them.

Geek Squad delivered, set up & activate our new 85” TV. They were respectful, professional, & completed the set up quickly. Thank you Geek Squad. Worth every cent for your Services!

The installer was very customer friendly, knowledgable and an ultimate professional. He walk us through all of the features on the TV and how to get the best of out the product.

Geek Squad Alexander performed a professional setup of our new 55" Samsung TV and sound system. He was very knowledgeable of the products, explained everything, and was very personable. He CHANGED my perception of the Geek Squad for the better. A great employee who does a great job and is a fine representative of the Geek Squad.

Very helpful tech. Work through all of the new options.

I love my Sony 65 inch screen television! The only problem is I wish the sound quality was better!

Installation was quick and efficient. Also, took away 2 TVs.

Awesome experience thanks geek squad for helping me set up my new sony bravia x80k 65 inch tv

Geek squad was great and installed the tv quickly!

Great service from the Geek Squad. Took great care to ensure COVID safety precautions. Wiped everything they touched with disinfectant. Even wore shoe coverings. Set everything up, organized cords, set up the remote and ensured we knew how to use it before they left.

Once again, Impressive performance and advice on ALL TASKS ! They are a FONT of current tech information! Even had two guys this visit. Well worth the annual subscription fee ! Sometimes finding/getting to them through Best Buy website is frustrating and confusing, so be patient !

I had in home set up from the Geek Squad for my new 55 inch Samsung big screen HD tv. The service was great and they set up up quickly and professionally. They taught me how to use the new remote and set up in no time. I would be lost without the Geek Squad technicians.

The gentlemen who did this installation and set-up was such a fine and responsible young man. Very patient and respectful to two aging folks who are not technically savvy. You have a fine employee in him.

Came to the house and hooked everything up seamlessly and explained how things work

The installers were friendly and knowledgeable, and did a great job setting up the TV.

The installer was fantastic. Respectful. Helpful. Took care not to damage the area where he installed the tv or anything around it.

The two men were friendly and professional. hooked up the new TV and soundbar and got me signed into all my services (Nexflix, etc.) Could not quite get TV synced to the new soundbar so they called in two home theather people. Also very nice however they also could not get the sound to match the peoples lips 100%. A for effort.

The Geek Squad team did a superb job. Professional, thoughtful, timely. Also set up the TV and showed me how to work the elaborate on-screen display. A real pleasure to continue to trust Best Buy!