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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 18776 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

93%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 461 Showing 9,201-9,220 of 18,776 reviews
  • Rated 5 out of 5 stars

    Delivery and Installed was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time - fast - very courteous young man. I paid to have it brought to my house and installed Tv ( I am disabled). Do wish the delivery price would be based on location cause I am like 15 minutes away from Best Buy. All in all it was a good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a+

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great job and installation was perfect and would recoomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They set up the new 65" Bravia smart Google TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. They called and were prompt. They set up the new Sony 65" Bravia TV. They were professional & organized. They also took all the large cardboard & packing materials with them. I recommend them for setting up electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    VERY VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY PROFESSIONAL FAST AND CLEAN IT LOOKS GREAT.YAH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set-up 36 page of directions TV stand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT service! the Geekers set-up TV stand and connected all of my stuff through the back of it. Great people to deal with too! Very knowledable and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG TV setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very efficient and the customer service was excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installer. Timely well done job. would use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad: Superb!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did a superb job. Professional, thoughtful, timely. Also set up the TV and showed me how to work the elaborate on-screen display. A real pleasure to continue to trust Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two reps showed up a little late due to previous job being more than expected and they called to inform me. Quite patient while I decided height and location for my tv. Added all components I purchased and demonstrated how to operate them. Detailed explanations when I asked questions about any future purchases. Extremely nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad _

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered, set up & activate our new 85” TV. They were respectful, professional, & completed the set up quickly. Thank you Geek Squad. Worth every cent for your Services!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent workmanship

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Th e technician came to out home during the time period promised. He was knowledgeable aa out the product and about auxiliary programs (we had a lot of questions as we are not tech savvy and this was our first smart tv purchase). The set up was quick, neat, orderly and the technician was great. Worth every cent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad associate. Very friendly, very efficient and Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid for connecting the new tv that i bought at best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good over all experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a very nice young guy come in day before and move our existing sets around. He was very respectful and careful in the process. Next day some one else came in and set the new TV up. He then turned it on and explained some of the features. It's pretty much like a TV we have. Again he was very respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very good,mounted our tv and connected everything. They also made sure we knew how to use all the new products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are Perfectionists!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents did an awesome job with the set up and instructions for everything.. They answered all our questions!! Very happy with this service!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy wife, Happy life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was the best we only need to use one room now. It is a bunch of free apps! And got rid of that annoying voice that repeats everything!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick & Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung 75 inch performs well as expected and installation by the Geek Squad was quick and easy (about 15 minutes).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having professionals from Geek Squad hook up our new, smart TV was best decision ever made. The two gentlemen that came to do the work were very polite, professional and helpful. The work was done quickly and explained thoroughly. We would use them again without hesitation. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE SET-UP OF MY 65' SONY TV WENT SMOOTH THE TECHS WERE FAST AND KNOWLEDGEABLE. IT IS A PLEASURE DOING BUSINESS WITH BEST BUY AND THEIR GEEK SQUAD.

    I would recommend this to a friend