Customer Ratings & Reviews

I just to have one model before this one, getting better

Great set up experience better than exspected. My agent was extremely knowledgeable, and professional. Would use them again.

Had installation of large screen TV. Geek Squad arrived on time, were quick to install the TV and surround sound speaker. Provided excellent instruction on how to use the TV and all of its various Smart features. Very impressed with knowledge of product and not leaving before making sure I completely understood how to use it properly.

they came they saw they installed (thumbs up emoji)

Geek Squad did a great job with install & setup ok

We had a very nice young guy come in day before and move our existing sets around. He was very respectful and careful in the process. Next day some one else came in and set the new TV up. He then turned it on and explained some of the features. It's pretty much like a TV we have. Again he was very respectful.

The Geek Squad hooked up our TV, and mounted it on the stand. Great job Geek Squad. Thank you!

Excellent very professional service. Handled and set up my tv with the best of care. Thank you!

The geek was great. His boss companion was hardly in the house and billed us for a step we didn't need nor was it performed

Good Quality, knowledgeable employees, Very helpful.

My parents had just bought a brand new TV, first in 18 years. So they weren't too familiar with the latest TV technology. The Geek Squad folks helped set up all the inputs, connect to the internet and get the TV all up and running. The one thing I did not like was they really weren't experienced in setting up picture and audio custom settings. They pretty much just picked the factory suggested settings, which often doesn't work too well.

Geek squad did a great job in mounting and connecting all of my devices. They actually came a 2nd time to remove and dismount the tv because I went from a 70" to a 75" without a hitch.

I had 2 GEEK SQUAD associates who set up my Samsung 50" television and stand. Randy & Brian couldn't have been more professional & courteous. They knew exactly what they were doing. It was obvious that they had been doing this type of work for several years, I couldn't speak more highly of the service that they both provided. EXCELLENT!!!

The technician was absolutely excellent. Wore his PPE, cleaned up, gave advice and made sure to find stude in the wall. He should be training everyone how excellence in any craft has value. He measuree 3 times before he did any drilling.

Geek Squad set-up new TV and made all the necessary connections. Showed us how to operate it. They were very professional and polite. Double Agent Cameron was very nice and helpful.

When the guys from Geek squad came to our home for delivery and set up of our Sony 75 inch TV they were great. Very respectful of our home and so kind when I asked questions. Never made me feel dumb and spent quality time teaching me about all the features of our new TV. Gave me a business card with an offer to call Bob anytime with questions.

great great service only advice give your customers their serial numbers behind somewhere on tv before you hang or install cause this is the only number SAMSUNG will except if u have a problem no where else is it written

Great service...It takes to worries out of self-installation.

Enjoying 55" Bravia Sony TV! Last one lasted 23 years! Sony excellence and Best Buy Geek Service! A Winning combination!

The install of my 86" big screen television was very smooth and professional the Geek guys are knowledgable and explained to me everything