Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was hooked up nice the geek squad did a great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent, as always!Timely, quickly, efficiently
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was terrific in installing all TV's. Most importantly, he provided guidance in what would make for the best installations - there were three! He also made sure we were able to operate the new TV and that the two other existing TV's were fully functional.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff! They installed with courtesy and professionalism
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.two men very good at installing my new TV set.very neat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service for a simple install, however, the complicated install on a tile/stone, they were unable to do despite several attempts. Totally recommend for a simple install on a dry wall. If there is a tile or stone, they don't have the capability yet.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
You guys need to set up the programming on my tele
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say this but husband not download all the featured on the television and the control I need three controls to turn it on the TV and change your channels please send somebody to help me
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Pleased with work and time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My review is on the workmanship, not the product. The necessary work was completed by an outside third party contracted by Best Buy. The installer, Chris, was outstanding. He completed the work in a timely manner and took the time to explain how everything worked. Definitely will highly recommend him.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was hooked up properly. The agent was polite and patient with all my questions especially on how to use the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad didnot set up my TV initially. However they were called to fix the connection to my Verizon Fios signaling device. It took only a few minutes and has been working well ever since. They were on time, polite, helpful and knew their business.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men that set up my tv were great fast service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Has Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted our 82 inch television and set it up for us very quickly. They were very knowledgeable and courteous to my husband and I. I would highly recommend the Geek Squad for any of your technical needs. Great Service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
A No Brainer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A no brainer! A friend spent 5 hours trying to assemble their tv. These pros took about 15 minutes and did a wonderful job. They were even funny and nice to talk to. I would recommend this service even if a person thinks that they know what they are doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Works very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no problems with the set up and works well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service provided timely and efficiently. Was able to sol e problem causes by missing piece in box
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did another great install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad is just awesome. They set up my new 75” thin no time. I was instructed on how to operate my new smart tv. Just super
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounting my TV on the wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV on the wall right where I wanted it and did an excellent job. I love having my TVs mounted on the wall as it gets them out of the way and less likely to get damaged. The guys were extra friendly and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two installers were very knowledgeable and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an awesome job in setting up my 65" TV and showing me how to use it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
You pay for convenience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the time or energy to set up myself. Geek squad was on time patient and it was a job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, on time and, setup, an easy process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
