Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
excellant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very quick and professionally installed and explained
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Matt
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No mount necessary. Installed on stand, sound bar installed, setup remotes. Did an excellent job in about 30 minutes. Efficient & knowledgeable about what to do. Thanks Matt!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was very professional, fast and clean around work area.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were on time courteous knowledgeable and efficient.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Nice guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Job very well done. Delightful and extremely helpful
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation was a breeze with the wonderful technicians
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer did a great job with my new TV. Very pleased.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great (not so little) TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This ‘small’ TV does the job, and it fits my purpose perfectly! A bedroom TV for viewing at the end of the day. Initially I purchased the same TV in 24 inch size, then decided 32 inches was better. No issue exchanging at Best Buy.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Quick and Easy Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys did an outstanding job on installing my 55" Sony and the accompanying soundbar and subwoofer. My installers set up the TV and showed me all the control features before departing. Well worth the $$$$
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is no way at my age and low tech status I could have disconnected the old monster set, installed the new one and disposed of the old one. The technician was friendly, totally profrssional and knowledgable and when finished with the hook up led me throught tne new remote and apps hook ups on the new smart TV. Thanks, Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Superior Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad technicians were awesome. They were very professional and recommended several options while installing my 3 three televisions. They adjusted my televisions to the new environment. I would highly recommend their services in the new future.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All my questions were answered, they let me know when they were nearly here, they were terrific.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Welcome any time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gosh, I liked the guys who did the installation: pleasant, helpful, friendly and there was no condescension to the ‘old guy,’ me. They even did some dusting!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Polite, Efficient, Thorough
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite and very efficient. He made sure that the remote was easy to use and he made sure I knew how to access Live TV and the Apps.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
So appreciative of our installers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were so happy. To see our installer Chris and his sidekick last weekend. They made such efficient work of setting the new equipment in our new home. They are so knowledgeable and so nice to work with. If I could give them 10 stars I would. Everything works and looks great! What an asset they are to our local Best Buy! Thanks again guys!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys came over on time and did a good job! I am happy!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Big TV installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived when scheduled, efficiently set up & calibrated.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Friendly, efficient service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the email alerts, and the team arrived during the proposed window. The two gentlemen worked quickly and were very nice.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Installation with "Class"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy and gal who came out to install my new Samsung 65" TV were fully prepared, knowledgeable, and super helpful. I would absolutely recommend installation by Geek Squad Professionals. These peeps really do know there "stuff"! And they care about the work that they do. Super friendly and professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fantastic, clear, very colorful! Service was great! Geek squad did an excellent job of setting everything up for us!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
