Customer Ratings & Reviews

The workers were great. Everything took about a half hour. Setup went great.

Agents arrived timely and quickly went to work installing the new 75" QLED 4K Samsung TV. Carefully unpacked the TV and completed full set up including asking if I had any questions. I was confident everything was in place and fully functional when they completed the job and departed.

Your reps set up my 65" flatscreen and connected my DVR and DVD player. They worked quickly and completed the job in about 30 minutes while explaining to me what they were doing. Very impressive!

Excellent set up demonstrated by geek squad. Clean work

Techs set up new tv and sound bar, but forgot that the power cord was too short for dvd player. They did connect the two, using the 3’ cord that worked with previous tv. Pulling the dvd player to the front of the shelf where I could access it, the short cord pulled out and I could not reach back far enough to reconnect it to the tv, Bought a 6’ cord and had Geek Squad come back to reconnect everything, Difficult for me with shoulder and elbow problems.

Had me up and running quickly. On time and professional

From Justin Cole in Sales who took us through the products and the purchasing procedure to the prompt delivery, expertise and friendliness of Luis and Taylor of The Geek Squad who couldn't have been more helpful in explaining the new products to us. I will certainly call them for help if I need it in the future. Best Buy is GREAT

My Tech set up my antenna so that it received the best reception possible setting on my rear deck. Geek Squad policy does not allow them to install antennas so he did the best he could within the perimeters allowed. Even at that, he was able to ge me 27 channels, including one that is very hard to get in my location (very rural area)

The agent got our new Spectrum receiver to work with our 55" TV. I had several issues with the receiver, the sound system, remote, and Blue ray player working together. He was quick and explained what he was doing. Very helpful. I would definitely recommend Geek Squad.

Person who installed was great . Geek squad excellent value.

Purchased a 65” Samsung smart tv. They delivered and set up my devices to the tv. They were very helpful in explaining how it all works and answering my questions

The Geek knew his business, was very cooperative, and had us up and running very efficiently. The defunct old TV was removed and everything was just as advertised.

The agents were on time and worked quickly and efficiently. They removed the old TV and quickly set up the new one. They carefully walked me through how to use the TV and answered any questions. They ensured that all of my preferences were programmed.

The geek squad team was very efficient and very helpful. They connected all my peripheral equipment and made sure they were correctly labeled on the TV screen. They were very friendly and answered any questions that I had.

The technician installed the TV and sound system (sound bar) without a hitch. The technician and assistant wore booties and did not leave a mess. They were professional and answered all questions related to the products promptly.

The agents are really in the know about the latest TVs and streaming services and certainly how to set them up. They installed and set up our 75" TV very quickly. They explained everything to us and were very patient and polite.

The technician was great. Very experienced in set up. Worth every penny.

Great service arrived in time and even took their shoes off

Professional, efficient and punctual service! Techs were on time, communicative and provided phone call updates regarding their eta! Nothing but 1sy class service!

The day of appointment to set up tv, I got a call saying I had to reschedule because they could not release the equipment from the warehouse. It was already paid for so I don’t know why there was a problem. I complained but made another appointment and was given gift card to counter the delivery set up issue and the tv and table were delivered and set up the following week.