Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great TV, Soundbar and laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The purchases I made were awesome and we ALWAYS use Geek Squad for set up! They are the best at what they do!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Amazing service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who mounted our tv to the wall were very professional, friendly and knowledgeable. They managed to put up our big 78" curved tv to an adjustable wall mount. They also installed our surround sound and hooked everything up. They left the area nice and clean. Great service, highly recommended!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, easy set up, in and out, great customer service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad - Careful, Efficient, Professional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First the two agents arrived at the the scheduled time. Then they carefully unpacked and set up a 45" OLED TV. They installed all associated devices: DVD, tuner, speakers, and cable box. Finally they synchronized the remote, logged on to all my apps, and explained how to use my new system.
This review is from Add-On TV Setup, 56" to 90"
I would recommend this to a friendRated 5 out of 5 stars
Absolutely necessary w/ a 65" TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, courteous & observant. The 2 of them did everything that needed to be done PLUS suggestions I loved including.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad set the TV up.Since we are Seniors he took time to go over everything.I would definitely recommend them instead of trying to do it yourself.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
easy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they came to my house and set upm tv and programed
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Awesome guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were awesome in helping me solve the problem. They were very knowledgeable, knew what they were doing. I would ask for them to come back anytime to be able to help with any problems that we have with the TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a large TV (75") - i was considering taking the TV in my pickup and installing myself. So glad Geek Squad did this for me! Well worth the cost as this was a pretty involved job and they did not miss a beat. If you purchase a larger TV - let the Geek Squad do the heavy lifting!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV set up was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our new television was set up quickly. The guys did a great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great tv installation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was fantastic. Respectful. Helpful. Took care not to damage the area where he installed the tv or anything around it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Knew what they were doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sat my tv on a stand disconnected the other tv and set this one up completely
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Well Trained Agents makes Life Easy!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Chaance, and his assistant made all the minor problems that were popping up, just disappear and made sure that everything worked perfectly. Very personable, well trained agents, that made sure that evrything was working properly, and fully explained the functions. Thank You!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rocks!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend the geek squad especially if you are a senior as I am and need help with the delivery and set up. They were very professional and knowledgeable. They took the time to explain everything and asked if I had any questions. It was expensive, but it was worth every penny!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung television install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen that installed the wall holder and the television as well as the soundbar or absolutely excellent They were very knowledgeable polite and easy to understand and work with
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
best LG OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had a very good experience with Best Buy, Bakersfield. They were helpful and sent the greatest guys to install our new TV. They were professional and above all, very helpful. We will buy again when the need arises. Thanks!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was Excellent!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Aleksander was outstanding. Very patient and knowledgable Guided me through every step of the process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and quick setup. not very many adjustments needed
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great troubleshooter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very careful And efficient. Also very pleasant young man. Liked his job. Cleaned up after he was done. Got everything going for me. Have had no issues or trouble. Recommend him highly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered & setup 75" TV and soundbox.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very punctual very professional very clean and did a phenomenal job. However I did encounter a wireless internet connection problem trying to stream Netflix and Amazon prime video. They are scheduled to come back out and troubleshoot for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
