Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Quality technicians
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed our TV setup to work with our existing audio equipment. Geek Squad did an excellent job and created a new setup which allowed me to do with less cables, but still have all the functionality I desired. They did this in about half the time they anticipated. Great job!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional clean knowledgeable and very nice guys
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Home Run!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, efficient and punctual service! Techs were on time, communicative and provided phone call updates regarding their eta! Nothing but 1sy class service!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
knowledgeable staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad associates arrived on time, they kept me informed where they are and how long it will take them to get to my address and how long the job will take to finish. At the end they asked me how did I they do and did I have any questions, they also gave me few tips and suggestions on how to make my home theater experience better.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick setup by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to setup my TV in less than 15 minutes after arriving at the scheduled time. Their work is always top notch.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sam with Geek Squad was amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam was amazing. He was punctual, efficient, knowledgeable, polite, and accommodating. I wish all employees were was great as Sam.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great. Very experienced in set up. Worth every penny.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Samsung television install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen that installed the wall holder and the television as well as the soundbar or absolutely excellent They were very knowledgeable polite and easy to understand and work with
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Excellent workmanship
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Th e technician came to out home during the time period promised. He was knowledgeable aa out the product and about auxiliary programs (we had a lot of questions as we are not tech savvy and this was our first smart tv purchase). The set up was quick, neat, orderly and the technician was great. Worth every cent!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Marcos was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Marcos was competent, knowledgeable, and extremely courteous.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
VERY VERY PLEASED
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.VERY PROFESSIONAL FAST AND CLEAN IT LOOKS GREAT.YAH
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the way to go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team removed all the cables from our old TV and set everything back up to work with the new TV. They did not leave until all the systems were working properly together. Very professional and polite.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took great care in installing the television just as we needed. And they took time to be sure it was up and running properly with our Wi-Fi and streaming. We were very pleased.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing I ever subscribed to is Best Buy total tech membership. The perks are amazing and free. The Agents were so amazing and friendly. They knew exactly what they were doing.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing screen and love how you can add backgrounds and also a frame color of your choice . Highly recommend
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installer. Timely well done job. would use again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two reps showed up a little late due to previous job being more than expected and they called to inform me. Quite patient while I decided height and location for my tv. Added all components I purchased and demonstrated how to operate them. Detailed explanations when I asked questions about any future purchases. Extremely nice.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Has Great Customer Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted our 82 inch television and set it up for us very quickly. They were very knowledgeable and courteous to my husband and I. I would highly recommend the Geek Squad for any of your technical needs. Great Service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
PU Old TV and Set Up New TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They Showed On Time and Set Up My System Definitely A Great Idea to Get Geek Squad for ALL THE SETUP and Therefore No Issues In the Long Run VERY PLEASED
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
a+
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job and installation was perfect and would recoomend
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
