Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
My new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever!!! I am blown away at not only the product but the attention the staff gave me when I was comparing different models.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great troubleshooter!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very careful And efficient. Also very pleasant young man. Liked his job. Cleaned up after he was done. Got everything going for me. Have had no issues or trouble. Recommend him highly
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
They did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good, knowledgeable, helpful, detail oriented. I would get them to do another project or hook-up.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solid for connecting the new tv that i bought at best buy
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Kudos to the Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was wonderful. They showed up early after calling to confirm our available. Quick pleasant service. Kudos to all.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV earlier than scheduled!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad agent did a great job mounting and installing my TV perfectly. He also assisted with making sure that the mount was leveled correctly and positioned just right for the TV to sit in place in between my dresser and window. I couldn't have asked for a better job! Thanks!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Mounting my TV on the wall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV on the wall right where I wanted it and did an excellent job. I love having my TVs mounted on the wall as it gets them out of the way and less likely to get damaged. The guys were extra friendly and helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Second visit required to get it right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the first time we used Geek Squad where we had a small problem. The first time the TV was installed it was not completed to our satisfaction. So we had to have a different technician come , who did do a very good job
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
David from Geek squad was excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was extremely helpful. Not only setting up our apps Netflix, Amazon and utube. Really listening to our needs as seniors. Took time to explain taking us through the applications. We really appreciated this.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved my problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 men who came to service my TV were polite, knowledgable, spoke slowly so I could take notes, did not seem rushed, answered all my questions. Excellent service!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad delivered and set up my 85 inch tv. They were very professional, friendly and knowledgeable. They saved me a lot of work. I definitely would have them install anything electronic again. These guys definitely did a great job! Thank you ❗
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Setup of 43" Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angela Was's setup of our new TV was very competent and efficient. She showed us how to use and coordinate the various remotes. She was extremely helpful.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Superb service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Placing the TV was not difficult but agent helped us set up all the apps on the TV. She also showed us things about the TV we were unaware of to enhance our enhancement of the television.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers were very helpful with setting up my tv
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Easy and Quickly Installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your men did a great job setting up my new 75" Samsung TV in the living room and moving the old 55" into the bedroom. The Dish Remotes were all configured before leaving.
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Excellent technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad arrived on time and was very professional.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Saved us a lot of headaches!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up our entertainment system with TV and stereo and it was so helpful!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation a breeze.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad individual who installed our 43-inch Samsung TV did so with ease. It worked beautifully when it was turned on.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
good install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service for a simple install, however, the complicated install on a tile/stone, they were unable to do despite several attempts. Totally recommend for a simple install on a dry wall. If there is a tile or stone, they don't have the capability yet.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Installation Connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad didnot set up my TV initially. However they were called to fix the connection to my Verizon Fios signaling device. It took only a few minutes and has been working well ever since. They were on time, polite, helpful and knew their business.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
