Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Very Helpful Geeks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two guys were excellent. I think their names were Joe and maybe Mark. They were very helpful and nice. We are older and do not understand new technology, but they walked us thru most of what we need.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV connect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was hooked up nice the geek squad did a great job
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Only way to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The men that set up my tv were great fast service.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.two men very good at installing my new TV set.very neat.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Third party delivery Stinks!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did not come to install. The third party delivered the box and walked out saying they were just hired to "drop off." I had to hire another company to unpack and install my TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Works very well.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had no problems with the set up and works well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very informative, courteous and knowledgeable of my TV and its capabilities. He finished everything in a timely manner. He even vacuumed his work area once he was done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad on time and quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery was on time and they synced with the devices and apps that I had, in and out in less than a half hour!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff! They installed with courtesy and professionalism
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Good decision...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so glad I used this program. Aside from the delivery, it was nice to have a person who knew what they were doing. All the cords to the tv were intimidating for me! The tech was also professional, friendly & quick.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed two bedroom tv's properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my two bedroom tv's. They connected the cable boxes properly and the tv's are working beautifully!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Tv setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and efficient. Get the job don't.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad delivered my TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad delivered the TV and did the setup. They kept me informed when the TV would be delivered. They were professional and made sure everything was working properly before leaving. The tech's were awesome!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
You pay for convenience.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t have the time or energy to set up myself. Geek squad was on time patient and it was a job well done.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
On time and good installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad arrived on time and assembled the TV well. They started to take the clear protective covering off the screen but gave up in a few minutes. At that point it became obvious that the covering was permanent not temporary. Stuff happens
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two installers were very knowledgeable and efficient.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery, on time and, setup, an easy process.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
The Extra Mile
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good guy was sent to do the job! Redid the measurements from the previous installation for the wall mount and
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Knew what they were doing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sat my tv on a stand disconnected the other tv and set this one up completely
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad delivered & setup 75" TV and soundbox.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were very punctual very professional very clean and did a phenomenal job. However I did encounter a wireless internet connection problem trying to stream Netflix and Amazon prime video. They are scheduled to come back out and troubleshoot for me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
