Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18776 reviews
(18,776 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad - Tv Connect (does Not Include Mounting) - for the most part they do a great job in a timely manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get another Samsung 65" tv as I received a lemon. Both installations went well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was efficient and quick!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very happy with the geek squad install of our television. They were able to hook up all our devices and made it very easy to use the remotes. They also showed us some shortcuts to using all our devices. We have always been pleased with the Geek Squad!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
OLED TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV is fantastic, clear, very colorful! Service was great! Geek squad did an excellent job of setting everything up for us!!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen were polite, on time, did the job and answered all my questions. First time I didn’t install myself
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was amazing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 gentlemen handled all of the issues with my TVs. They explained everything and let me know how to increase my WiFi capacity. They were prompt on getting me another date to handle my WiFi issue. They were very courteous and knowledgeable.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
My new TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever!!! I am blown away at not only the product but the attention the staff gave me when I was comparing different models.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick setup by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to setup my TV in less than 15 minutes after arriving at the scheduled time. Their work is always top notch.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Yay, Geek Squard!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not electronics minded, but the Geek Squad always comes through. They delivered and set up our new TV, and made sure I knew how to use it. They also handled the interface with our cable and streaming services, and made sure I could navigate all that, so we were ready to go. Thanks, gang!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Sam with Geek Squad was amazing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sam was amazing. He was punctual, efficient, knowledgeable, polite, and accommodating. I wish all employees were was great as Sam.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Polite, clean and professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had the Geek Squad install our new SUHD Samsung tv and hook up all the gaming, cable box, and tune in the tv and show us how to use the new tv along with the new sound bar they installed. They were terrific and we are so glad we had them do the work. Could not have been happier with their service from start to finish.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Geek Squad Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech, John, was outstanding. He was completely knowledgeable about all the devices that we wanted him to hook up in addition to the new TV that he brought over in this delivery. He also gave us great advice about future options to get other devices to replace the obsolete devices that we had.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great service!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was polite and set up my new TV quickly and with explanations as he did it.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad always does a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was extremely knowledgeable, courteous and clean
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
smart remote education
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Andy, Geek Squad showed how to use remote correctly.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.timely, friendly service. professional instatllation
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was delivered by 2 great tech guys. I had a large TV that didn't work, which is why I bought a new one, and they took it away for me. I didn't have to do a thing. The TV was hooked up and synced up with my wi fi and cable. It was a very professional and friendly experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes did a good job did not like getting a sales pitch for warranty wish now I had not taken it.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Your People are Good people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt and down to earth. Meaning, they acted like real people not just rwo guys going through the motions.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in set tv up and were gone in a flash.tv works as expected.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
