Customer Ratings & Reviews

The 2 men that came to drop off and hook up my TV were awesome! They took time with me to answer questions I had and didn't rush me. They explained how the remote works and other little tricks of the trade. I really appreciated all their help. They did a wonderful job representing Best Buy.

We had two very capable people deliver and set up our tv and sound bar. They spent time explaining how to use the remote which we really appreciated.

The TV was delivered and handled with care by delivery personnel. It was installed and great instructions were given as to the workings of the product. Happy with the way it was installed.

I could not have been more happy with the Geek Squad install of our new 55" TV. They mounted it to the wall, re-wired everything, patiently connected it and made sure everything was working properly, and took the old TV with them as they left. They were on time, polite, competent, and would not even accept a tip for their services. Bravo.

GEEK Squad connected my tv Bose and blue ray made sure it was all working well.

The install and set up of my new TV was so fast and easy with Best Buy geek squad. They also removed my old which was a huge help. I would highly recommend them for the price as it was so worth it. Thank you for the great job.

This your second request- service was outstanding.

This was a great TV. I upgraded to a 65". The GS did an outstanding job at delivery, installation, and instruction. It's my first "smart" TV, so I needed a little coaching. Having the GS was a smart move! I would have them again.

Keith and Guy came to replace the light in my microwave/oven combo today. They were very efficient and knowledgeable. Had no idea what was involved in replacing the microwave light. We were very happy with their service. Thank You.

The installation and the customer service was great. The installers were very professional an showed how the TV worked.

Installer came on schedule and worked quickly. We were able to test functions before he left. He was also courteous and careful not to damage any cabinetry.

They were amazing and got the job done within a decent time

Amazing screen and love how you can add backgrounds and also a frame color of your choice . Highly recommend

Had two Geek Squad installers come out to my house and they hung my TV on the wall. The bracket I originally bought did not work. Luckily they had another one on hand and were able to finish the job without any delay. I highly recommend GS service. They also followed up and asked how I was liking the install. Very professional!

Our GS team was efficient, knowledgeable, and skilled. Beyond that, they were professional and friendly. We could not have planned a better experience.

Diligently figured out all of the crazy cords we had and made it work! Took old equipment and set it backup in another home … John and Roy were wonderful

i am unable to focus on the use of this product due to this is for my rental unit the previous dryer Amana electric barley lasted for two years i purchase all my appliances from Best Buy purchased recently also a Samsung T V and a Whirlpool ice box thank you

All my questions were answered, they let me know when they were nearly here, they were terrific.

This Geek Squad team was fast and efficient, courteous and most helpful. They got us hooked up and running with everything the ways we prefer. Great service, more than worth the cost.

The agents set up my TV and so far it's been great. The picture is great and the volume is set lower than I had on the old one