Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad is highly recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two gentlemen who delivered and set up our TV were very professional, efficient and we are very pleased. One was named Jose and we do not know the other's name. Thank you both for a job well done.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery men were fine with the delivery,my only complaint is the crew leader couldn’t speak or understand English very well,also this delivery was done by a third party,not Geek Squad.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very friendly and professional install. Performed quickly and educated me on the product. I highly recommend them.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Tech from Geek Squard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek Squad install a new TV in my daughter's apartment after Christmas and the technician was terrific. He contacted me when leaving the BB store and I met him at the apartment. He connected the TV, made some adjustments, reviewed the remote with us and answered all our questions. 5 stars for Cedric!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the squad hook me up tied in my sound system in no time and gave me a quick review and i'm off and running.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Did a great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had to get another Samsung 65" tv as I received a lemon. Both installations went well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squak
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size but my tv table was too small for.this tv. I like the.screen size but I.had to return to the.store . I.gave the sales manager the.dimensions of.my table but it was still not the.right.size. Geek squad had to come back.twice.
This review is from Add-On TV Setup, 55" or Smaller
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. On time, fast and professional.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
I love BEST BUY GEEK SQUAD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pat and friend did a wonderful job setting up my 86 inch LG
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
CD player
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came in and hooked up our outside speakers to our CD player which we hadn't used for many years.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and helpful.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV was delivered by 2 great tech guys. I had a large TV that didn't work, which is why I bought a new one, and they took it away for me. I didn't have to do a thing. The TV was hooked up and synced up with my wi fi and cable. It was a very professional and friendly experience.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Highly efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time, he was patient with all my questions and did all he had to do in a very short period of time. I am always impressed with the services of the people who work at Best Buy.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Yay, Geek Squard!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not electronics minded, but the Geek Squad always comes through. They delivered and set up our new TV, and made sure I knew how to use it. They also handled the interface with our cable and streaming services, and made sure I could navigate all that, so we were ready to go. Thanks, gang!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad guy was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad did a great job! Very satisfied! !!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On Time, Efficient, Courteous, and Neat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced a 10 year Hitachi (yes Hitachi!!!) and a vintage sound system with a %% inch Samsung and soundbar They were efficient and kept me informed every step of the way They made sure I was comfortable and could use the new equipment I could not be more pleased
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
pulling the plug
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad was terrific I am having a little difficulty with the attena in the living room and will probably need to have someone come back (I have 12 foot ceilings)
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Squad was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad came on time and setup my tv quickly and efficiently. Made sure all elements worked properly and were hooked up and that I knew remote buttons. Removed older model from home.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.GS, did a great job setting up my Samsung TV, get it
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
On Time and Polite
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people sent to hook up my tv's were polite and friendly. It did take another person to get my smart TV's hooked up to Wi Fi , but they were still great at what they did !
This review is from Add-On TV Setup, 55" or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install and set up of my new TV was so fast and easy with Best Buy geek squad. They also removed my old which was a huge help. I would highly recommend them for the price as it was so worth it. Thank you for the great job.
This review is from TV Setup, 56” to 90"
I would recommend this to a friend
