Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 18775 reviews
(18,775 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Customers are saying
Customers are enthusiastic about the large TV size and the professionalism of the installers. However, some customers expressed concerns regarding the installation process itself, particularly the subcontracting of the service and the time it took to complete. The cost of installation was also mentioned as a point of concern for some customers. Feedback suggests a need for improved communication and potentially additional support during the installation of larger TVs.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
55" QN90B Neo QLED Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup our new Neo QLED that replaced our 46" Samsung and were in & out in less than 30 minutes. They seemed to be in a big hurry was our only negative, but they did a good job unpacking and setup where the old one was.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad should always be used with large buys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad were outstanding, they even helped setting up the audio system as well.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Alan O
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful to set up but still a few things not able to complete yet
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 4 out of 5 stars
Good job installing.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job installing. They took the time to get it done right.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Satisfaction guaranteed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv Greek squad arrived on time installing was fast and on point total time in our home less than twenty minutes at toos
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job of setting up TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ismael and his partner did a very excellent job of setting up our TV. They were careful of our house and they were very polite!! It was great having do the work!!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great TV. I upgraded to a 65". The GS did an outstanding job at delivery, installation, and instruction. It's my first "smart" TV, so I needed a little coaching. Having the GS was a smart move! I would have them again.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my TV!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up my TV and make sure I understood how to operate my remote. He was also very patient with me.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad are Knowledgeable and Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were impressed by the Geek Squad technicians that delivered and set up our new TV. They were professional, courteous, and did everything necessary for us to start enjoying our new TV.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad services
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad - Tv Connect (does Not Include Mounting) - for the most part they do a great job in a timely manner
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Outstanding Geek Squad Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad tech, John, was outstanding. He was completely knowledgeable about all the devices that we wanted him to hook up in addition to the new TV that he brought over in this delivery. He also gave us great advice about future options to get other devices to replace the obsolete devices that we had.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad efficiency
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam and Pete were on time, setup efficiently and reviewed the warranty on the product and installation. They demonstrated how to change between tv and av components which were attached and left their business cards in case there were questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up our TV and was very fast and co.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the gentleman that came and set up our TV, he was very knowledgeable and helped us with all our questions.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
These guys are worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time, set all the controls, set up my streaming service apps and showed how to use the remote.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Microwave/oven combo lightbulb
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Keith and Guy came to replace the light in my microwave/oven combo today. They were very efficient and knowledgeable. Had no idea what was involved in replacing the microwave light. We were very happy with their service. Thank You.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Perfection!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ehe 'Geek Squad' set me up and taught me everything I need to know for years of awesome entertainment!
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad gave excellent customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service, on time, very helpful when additional part/service was needed. Made sure we were 100% satisfied.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man was outstanding! Tan new cable from my home to the outside main box. Changed out the indoor box too. Everything works great!
This review is from TV Setup, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
On time delivery. Excellent installation.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents removed last TV, installed new. Hooked up all appliances. Adjusted Sound Bar and sound to reduce bass which hinders our ability to understand words. Also reduced background sound for better word recognition.
This review is from TV Setup, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed mu tv quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They came earlier than expected which was good as I was preparing to go on a trip the next day. The process went smooth with no hiccups and the installer did a great job in demonstrating how to use the new technology and answering any question I may have had.
This review is from TV Setup, 55” or Smaller
I would recommend this to a friend
