Customer Ratings & Reviews

WOW! Gotta love this service! Worth every penny! Came as scheduled, took the old TV and all of the packing for the new TV. Set up for YouTubeTV and explained clearly how everything works!

She installed my tv and attached my other devices.

The agent installed my tv and made sure everything was connected properly. He also made sure we understood how to properly work all remotes, ie sound bar, cable & tv

Barron and Richard that came out to install our Samsung 55" tv were very professional, and extremely knowledge about the problems they faced. They did a perfect, timely job, cleaned up, answered every question, and taught us how to use the TV!!! We were extremely satisfied. They get MORE than 5 STARS!!!!!

The Geek squad did a great job connecting my tv. He did it quickly & made it look easy.

Agent connected t.v. And sound bar but gave very little instruction for us to duplicate his procedure. We still struggle to use many application this t.v. Has designed into it.

Ryan knew just how to get everything I wanted on the TV channel.

The technician was great. Very experienced in set up. Worth every penny.

He did a good job hooking up my tv to everything and was pleased

Yes, it is easy to do it yourself, but with it being delivered, it was well worth the purchase to have the install done. In and out, everything looks great, and no big box to have to dispose of. Very happy.

Don’t know what the point of this service is. The man, who delivered the tv and was gonna “set it up” barely knew anything about the tv, and couldn’t even set the tv on the tv stand, himself. I had to intervene. Definitely not worth price. Save the hassle, and money, and set up the tv yourself

The Geek Squad Tech was very good. Pre-visit communication was timely and via the preferred contact method. On-site the tech was professional and polite, arriving on time and staying focused on the requested task. The tech also answered any questions we had and explained the operation of the wall-mount well.

Geek Squad Service was awesome! Hooked up the tv, DVD player, sound bar and our cable tv box and showed me how to use the plethora of remotes! Even took away the boatload of boxes! I would recommend Geek Squad service to my friends.

Service has a steep price, but quality is very great!

I was really happy with all the great service I received from George and Gabriel--they were really helpful and great at there job--they explained to me how to proberly operate my new tv, which I really appreciated that--thank you

The agent came and installed my TV, put in all my preferences, explained how the remote works in a timely professional manner.

Agents reviewed connection and identified the problem, correcting it by moving the TV connection from the wall socket to the power strip.

I went from a 60" to a 75" Sony TV and "Love It" After viewing side by side pictures on the TV's and researching on which one to get I went with the one down from the OLED. I love the bigger screen and can't any tell any difference in the awesome picture and color quality from OLED at a lower price!

Very satisfied with the Geek Squad agents service. They were knowledgeable and answered any questions we had during set up.

Service was excellent although if I were rating the ease of getting it scheduled ( 30 minutes on hold on phone before hanging up, 45 minutes more back and forth with chat to set up time), would only get a single star.service great, schefuling.